Office Angels
Customer Care Executive - Maternity cover
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Are you passionate about helping others and delivering exceptional customer service? Our client, a premium pet food brand known for its commitment to quality and care, is seeking a Temporary Customer Service Executive to join their vibrant and supportive team.
Job Title
Temporary Customer Service Executive - Maternity cover
Start and End Dates
- Start Date: Monday 3rd August
- End Date: End June 2027 - Maternity cover
Pay
- £14.50/Hourly
Location
- Tottenham Court Road
Key Responsibilities
As a Temporary Customer Service Executive, you will be the voice of our client! Your main tasks will include:
- Responding promptly to emails, ensuring all customer inquiries are addressed efficiently 📧
- Answering calls with a friendly demeanour, providing information, and resolving issues over the phone ☎️
- Engaging with customers on social media platforms, addressing questions and comments in a timely manner 💬
What We're Looking For
To thrive in this role, you should have:
- Excellent communication skills, both written and verbal 🗣️
- Strong problem-solving abilities and a customer-first attitude
- Experience in customer service or a similar role is a plus!
- A tech-savvy mindset, comfortable navigating social media and email platforms 💻
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Why Join Us?
- Flexible Hours: Perfect for balancing personal commitments! ⏰
- Supportive Team: Work alongside a group of enthusiastic and dedicated professionals 🤝
- Valuable Experience: Enhance your resume with this temporary role while gaining insights into the customer service industry 📈
Duration: This is a temporary position with the potential for extension based on performance and organizational needs.
How To Apply
If you're ready to embark on this exciting journey with us, we want to hear from you! Please send your resume and a brief cover letter outlining your relevant experience to Sophie.Parkinson@office-angels.com
Join us in making a difference in our customers' lives and become part of a team that values your contributions! We can't wait to meet you! 🎉
About Our Client
Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Office Angels
Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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