Mole Valley Farmers Limited
Customer Care Team Member
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Care Team Member
Department: Retail Employment Type: Part-time Location: Bridgwater Application Deadline: 31 July 2026 Reporting To: Richard Stewart Compensation: £10.85 – £12.71 per hour
Role Overview
We’re seeking a friendly and enthusiastic Customer Care Team Member to join our store team. This customer-facing role focuses on creating a welcoming, solution-driven experience for our members. If you thrive on great service and enjoy collaborating in a team, apply today!
Hours:
- 3 days per week (choose one of the following options):
- Sunday, Monday & Tuesday
- Thursday, Friday & Saturday
About the Role
Contract: Permanent Total Hours: Part-time, 18 hours per week
As a Customer Care Team Member, you’ll contribute to our store’s success by delivering:
- Outstanding customer service with empathy and professionalism
- Prompt resolution of queries and support at the counter
- Efficient phone handling in line with company standards
- Stock management while maintaining accuracy
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key responsibilities include:
- Delivering consistently exceptional customer service experiences
- Handling queries with professionalism and efficiency
- Supporting counter duties with confidence
- Managing phone interactions under set guidelines
- Assisting with stock accuracy and inventory checks
Requirements & Qualities
We’re looking for candidates with:
- Passion for customer service and retail
- Strong communication and interpersonal skills
- Good technical ability and system adaptability
- Ability to manage task demands under pressure
- Awareness of Data Protection / GDPR and Health & Safety
- A confident, approachable and self-motivated attitude
- Team collaboration mindset with a flexible approach
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Previous experience is valuable but not mandatory – development support will be provided.
Benefits & Development
📈 Scottish Widows contributory pension (company matches up to 5%) 🛍️ Up to 25% store discount for team members 🚗 Free on-site parking 🌴 33 days’ annual leave (pro-rated for part-timers; includes bank holidays)
📚 Strong training and development opportunities 🪜 Career progression roles available internally 👨👩👧👦 Life Assurance benefit coverage 📞 Employee Assistance Programme via Retail Trust
⚖️ Additional:
- Family leave entitlements enhanced under policies
- Comprehensive colleague benefits
Note: Early closure of this role is possible if the right candidate is identified, so apply now if interested!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location