HARRON HOMES LIMITED
Customer Care Technician
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Care Technician
Multi-Skilled Customer Care Technician – Yorkshire
We are looking for an experienced Multi-Skilled Customer Care Technician to join our Customer Service team in Yorkshire.
This is an excellent opportunity for a skilled tradesperson who takes pride in delivering exceptional customer service while carrying out high-quality remedial works within occupied homes. You will play a key role in ensuring our homeowners receive a professional, right-first-time service, helping us maintain the highest standards of customer satisfaction.
Key Responsibilities
- Carry out planned and reactive remedial works in occupied homes
- Complete a variety of multi-trade repairs, including:
- Carpentry
- Plaster patching
- Decorating
- General maintenance
- Diagnose defects and identify effective solutions
- Communicate professionally with homeowners throughout each visit
- Work closely with the Customer Service team to ensure all works are completed efficiently and to a high standard
- Report recurring issues and assist with identifying long-term solutions
- Source materials required for repairs and manage van stock effectively
- Maintain accurate records, expenses and job updates
- Ensure all work complies with:
- Health & Safety requirements
- Company procedures
- Relevant building standards
- Build positive relationships with customers while respecting their homes
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
The ideal candidate will have:
- A qualification in a recognised trade or extensive multi-trade experience
- Previous experience in:
- Housebuilding
- Property maintenance
- Customer care
- Strong practical skills across multiple trades, particularly in:
- Carpentry
- Decorating
- Plaster repairs
- A good understanding of:
- Building regulations
- Quality standards
- Defect rectification
- Excellent communication and interpersonal skills
- Ability to:
- Work independently
- Manage your own workload
- Prioritise effectively
- A full UK driving licence
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Personal Attributes
- Customer-focused and professional
- Reliable, trustworthy and well organised
- A proactive problem solver with a "right first time" approach
- Respectful when working within customers’ homes
- A strong team player who enjoys sharing knowledge and supporting colleagues
What’s on Offer?
- Competitive salary
- Company van and fuel card
- Tools and equipment provided
- 25 days holiday + bank holidays
- Ongoing training and development
- Life assurance
- Ability to purchase additional annual leave
- Access to:
- Employee Assistance Programme (EAP)
- Wellbeing line
- Ability to enrol within salary sacrifice pension scheme
We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify.
Please note: due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location