Suntory Beverage & Food GB&I
Customer Collaboration Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Who We Are
Suntory is a fast-moving, agile, and entrepreneurial business that is home to some of the nation's most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world's leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe.
About Your Role
The purpose of this position is to enhance end-to-end supply chain collaboration with key customers, driving mutual growth and improved customer experience through seamless operations and innovative working methods.
What You'll Do
- Build and maintain strong collaborative relationships with key customers' supply chain functions to foster mutual growth.
- Facilitate regular performance review meetings and cross-functional discussions to resolve supply chain challenges effectively.
- Monitor and analyze key supply chain KPIs daily to identify issues and opportunities for continuous improvement.
- Lead collaborative forecasting processes aligning demand and supply plans with customers to optimize inventory and service levels.
- Manage promotion planning and execution to maximize sales while minimizing stock issues.
- Identify and implement continuous improvement initiatives to enhance efficiency, reduce costs, and improve service levels.
- Act as the customer advocate within the supply chain to drive changes that enhance customer experience.
- Drive a pioneering and results-focused team culture that encourages innovation and urgency in achieving goals.
- Foster collaboration and inclusion by encouraging diverse perspectives and open communication across internal and external stakeholders.
- Align team activities with organizational strategy and anticipate evolving customer and market needs.
- Support team growth and development through feedback, learning opportunities, and career progression planning.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What's in it for you
Suntory is a fast-moving, agile, and entrepreneurial business that is home to some of the nation's most loved brands. The Suntory Group is one of the largest soft drinks companies and among the world's leading consumer products companies. We offer a uniquely diverse portfolio of beverages enjoyed by millions across the globe.
What You Need to Be Successful
Essential
- Proven track record in Supply Chain Management
- Strong communication and stakeholder engagement skills
- Experience in sales or customer-facing roles
- Proven ability to build and maintain strong customer relationships
- Analytical and problem-solving skills
- Flexibility and willingness to travel regularly
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable
- Experience working with market data agencies (e.g., Kantar)
- Knowledge of promotional planning and execution
- Leadership capabilities aligned with entrepreneurial and growth mindset
- Experience in continuous improvement methodologies
Our DEI Commitment
At Suntory, we recognize that diverse knowledge, perspectives, and backgrounds contribute to our collective success. We are committed to fostering a diverse, equitable, and inclusive workplace where all individuals can bring their whole selves to work every day, regardless of race, color, religion, gender identity or expression, sexual orientation, disability, neurodiversity, or differing abilities, age, or any other protected characteristic.
Our recruitment and selection processes are designed to highlight what Suntory offers as an employer while allowing candidates to share their unique skills and experiences. We understand that career trajectories vary, and if you believe your experience/background can benefit our team, we encourage you to apply. We endeavor to make our interview process as inclusive as possible and offer reasonable accommodations as needed. Together, we can cultivate a workplace where everyone can thrive and propel our mission of Growing for Good.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills