Currys plc
Customer Delivery Assistant
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Customer Delivery Assistant – Permanent Full-Time Role
Role Overview
Location: Bristol (working at the Bristol Customer Service Centre) Grade: 1 Contract: Permanent • Full-Time (45 working hours per week) Shift Pattern: Shifts over 8 days Salary: £29,975.40
At Currys, we’re passionate about helping everyone enjoy amazing technology—those creating the tech as well as those who use it. As the UK’s leading tech retailer, we take pride in the service we provide to our customers, thanks to our team of 25,000 creative, caring, and connected colleagues. Together, we learn, grow, and celebrate the big and small milestones that make every day an amazing experience.
We’re now looking for someone like you—a friendly, positive force to drive our home delivery service forward!
As our Customer Delivery Assistant, you’ll spend your days out on the road, delivering cutting-edge technology to our customers and enjoying incredible people experiences every single day.
But this role is about so much more than just delivery. You’ll be trained to install smart tech, from high-tech washing machines and fridge-freezers to stunning 4K TVs, ensuring you leave every customer smiling and delighted with their products. With access to our Driver Academies, you’ll build valuable skills, grow confidently in your career, and chart your own future at Currys.
About the Role
As our Customer Delivery Assistant, you’ll be working in close partnership with our team of drivers, delivering exceptional service and technical excellence to our customers.
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You’ll be responsible for:
- Completing multi-drop delivery routes alongside our trained drivers, including lifting and handling products that may be heavy
- Connecting warmly and engagingly with every customer who receives a Currys install or delivery, leaving them with a five-star experience
- Installing a wide range of products—from ingredient-spec tech to complex gaming setups—so our customers can enjoy their purchases quickly and safely
This is a role that fits you with the skills to progress your career, backed by a company that wants you to thrive.
Responsibilities
- Teamwork: Collaborate with delivery drivers, handling goods as part of a team
- Person-centred service: Build trust and ensure every customer feels valued—smiling faces and a “curry vibe” included!
- Technical installation: Install home appliances and electronics while following safety guidelines
- Adaptability: Lamely handle different product requirements, from small appliances to large furniture items
Requirements
Applicants will need to:
- Showcase exceptional customer service skills, with genuine enthusiasm to go the extra mile
- (Ideal but not essential):
- Hold a full car driving licence
- Have had experience in a delivery or on-site installation-based role
- Physical capability: Demonstrate agility and strength for lifting and moving stock for long periods
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Ourabsolute star-quality safeguard is that they are fully trained to handle unfamiliar situations that may arise during deliveries or installations.
Benefits
Because we know our people are the driving force behind our success, we reward great work with a full range of benefits:
- Access to endorsed Driver Academies to build skills for life and fast-track your development
- The chance to earn through quarterly performance bonuses
- Our competitive pension scheme to help secure your financial future
- Perks that work for you: Discounts on the latest technology and a choice of awards!
- Wellbeing support to keep you healthy, focused, and energized
Why Join Currys?
Join Currys, and rest assured we’ll be there every step of the way. Together, our passionate team will support you with ongoing training, channels to grow your skills, and opportunities to chart your career journey.
Every voice belongs at our table—at Currys, inclusion and diversity are vital to our DNA. Alongside every initiative we provide, we’re committed to fostering an environment where everyone feels empowered to bring their own brilliance.
Should you need adjustment to your application for accessibility reasons (e.g., length, platform, or additional help), please don’t hesitate to contact: careers@currys.co.uk. We’ll do everything we can to support you and your talents.
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