Tesco
Customer Delivery Driver - Alfreton
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Customer Delivery Driver - Alfreton
Customer Delivery Driver – Tesco
About the Role
This is a Customer Delivery Driver role at Tesco, where you’ll be the key face of the brand, delivering exceptional shopping experiences across the UK—from Lands’ End to John O’Groats.
Slots are available from Monday to Saturday, with the following availability windows:
- Mon, Thu, Fri: 08:00 – 23:00
- Sat: 08:00 – 22:00
Rate of pay:
- £14.18/hour (standard)
- £15.45/hour (for stores inside the M25)
- Additional payments may apply based on location.
We guarantee at least 16 hours per week (with opportunities for 12+ hours), scheduled within your availability window. You’ll have 3 weeks’ notice for shifts, and we’re open to discussions if your hours slightly differ.
What You’ll Do
The Customer Delivery Driver role is more than driving—it’s about helping, serving, and building real connections. During your shifts, you’ll:
Core Responsibilities
- Deliver the full customer shopping trip by:
- Ensuring the van and trays are clean, organised, and tidy.
- Keeping the yard rubbish-free and picking up litter.
- Washing trays as part of routine cleaning duties.
- Loading vans efficiently, checking for roadworthiness.
- Responding to order changes (substitutions/short codes) and refunds if needed, ensuring customers aren’t overcharged.
- Protecting deliveries as if they were your own.
- Approaching customers before arrival if ahead of schedule.
- Notifying the store if running late (30+ minutes).
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- Act autonomously for the majority of the day, but always with backup support from base team members.
What We’re Looking For
Key Requirements
- Warm, friendly, and welcoming—delivering a smile and great service.
- Relationship builder who fosters team spirit and store positivity.
- Adaptable and proactive, quickly addressing customer needs.
- Energetic, driven, and balanced—thriving in a fast-paced, hands-on environment.
- Innovative—sharing ideas with managers to enhance customer satisfaction.
Driving & Legal Compliance
- Full UK/EU/EEA driving licence (minimum 12 months’ tenure).
- No more than 3 penalty points.
- Adherence to GB domestic driving rules.
Benefits of Working with Tesco
Here’s what you’ll gain:
- Holiday: 20 days + personal day, rising to 22 days after a year (plus bank holidays).
- Flexible work from day one.
- 10% off Tesco purchases + 15% on payday weekends (potential savings of £2,000/year via the Colleague Clubcard).
- Free wellbeing support covering mind, body, and life.
- Virtual preventive care, including mental health services.
- Life cover (5x your pay) and an award-winning pension (up to 7.5% match).
- Benefits tailored to you, including discounts, cycle-to-work schemes, or family-sharing discounts.
- Uniform provided and lifestyle support policies.
- Colleague networks for engagement and representation.
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About Us: Serving Better Every Day
Our Vision & Purpose
At Tesco, we aim to be every customer’s favourite way to shop, while upholding responsibility for our communities and the planet. We believe serving means more than transactions—it’s about trust, sustainability, and inclusivity.
Diversity, Equity, and Inclusion (DE&I)
Every kind of background is welcome here. We are Disability Confident Leader-accredited and committed to supporting a fully inclusive and accessible recruitment process. For accessibility support options, visit our webpage.
Flexibility & Support
We recognise life’s diverse needs. Whether you’re starting a career, adapting to carer responsibilities, nearing retirement, or parenting, we’re here to discuss flexible arrangements—right from your application.
Important Notes
- Tesco recruits only individuals above the school-leaver age (check criteria [here](link placeholder)).
- If your role involves early starts, driving, or late shifts, you must be over 18.
For full details on our company, visit www.tescoplc.com.
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