Tesco
Customer Delivery Driver - Aylesbury Extra
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Customer Delivery Driver - Aylesbury Extra
Customer Delivery Driver – Tesco
About the Role
This role is about much more than driving—it’s about helping people and delivering great service with a smile. As the face of Tesco on the road, Customer Delivery Drivers meet customers in their homes every day.
It’s hands-on, physical, and full of variety, with no two shifts the same. You’ll work independently for much of the day but have a supportive team of managers and colleagues at base whenever you need them.
Availability Window
- Sunday: 09:00 – 23:00
- Thursday: 18:00 – 23:00
- Friday: 13:00 – 23:00
- Saturday: 13:00 – 23:00
Job Overview
£14.18 – £15.45 per hour (rises to £15.45 within the M25 area, with possible additional payments depending on location).
We guarantee a minimum of 16 hours per week, with some locations offering flexible roles as low as 12 hours.
Responsibilities
You’ll be responsible for:
- Maintaining standards: Keeping your van, trays, and work area clean, tidy, and organised, ensuring every customer receives their shopping in perfect condition.
- Vehicle safety: Loading the van safely and completing all checks to confirm it’s roadworthy, reliable, and ready for great service.
- Customer service: Talking customers through any order changes, substitutions, or short-dated items in a friendly, reassuring way.
- Trade-offs: Offering refunds where needed to keep the experience smooth and positive.
- Quality assurance: Handling products with care, treating each order as if it were your own to maintain customer trust.
- Timely delivery: Delivering within the customer’s time slot, providing warm, natural service at the doorstep and making customers feel valued.
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Requirements
To excel in this role, you should:
- Build strong relationships with colleagues to create great team spirit and deliver the best service for customers.
- Be warm and welcoming with customers and colleagues.
- Adapt quickly to changing customer needs and embrace variation while on the road and in the store.
- Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
Benefits
- Holiday entitlement: Starts at 20 days plus a personal day, rising to 22 days after 12 months (includes Bank Holidays).
- Flexible working: Available from day one.
- Discounts: 10% off with your Colleague Clubcard (rising to 15% on pay-day weekends), plus the option to share a secondary card with family.
- Wellbeing: Free services to support mind, body, and life.
- Financial security: Life cover worth five times your pay and an award-winning pension (with matching contributions up to 7.5%).
- Additional rewards: Choose from discounts, shares, and cycle-to-work schemes.
- Uniform & support: Uniform provided, along with policies to support you through life’s key moments.
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About Us
Our Vision
"To be every customer’s favourite way to shop."
Our Purpose
"To serve customers, communities, and the planet a little better every day through responsible and sustainable actions."
Inclusion & Diversity
We are committed to diversity, equity, and inclusion—everyone belongs at Tesco. (Everyone’s Welcome).
Flexible working is always powerfully discussed. Talk to us during your application about your needs.
Additionally, Tesco is proud to be an accredited Disability Confident Leader and is committed to providing a fully inclusive and accessible recruitment process. Accessibility supports are available; learn more here.
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