Tesco
Customer Delivery Driver - Bicester Superstore
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Customer Delivery Driver
About the Role
Our Customer Delivery Drivers are the friendly faces Tesco sends to customers' doorsteps across the UK. You'll be more than just a delivery person – you'll be a helper, a problem-solver, and a key part of our family.
Availability Window
Your availability requirements for the role are as follows:
Sun From - 09:00:00 To - 18:00:00
Wed From - 19:00:00 To - 23:00:00
Fri From - 09:00:00 To - 19:00:00
Sat From - 09:00:00 To - 19:00:00
Although ideal availability matches closely with these times, flexibility is valued.
- Starting rate: £14.18/hour (increase to £15.45/hour for stores within the M25).
- We guarantee a minimum of 16 hours per week, although we can accommodate 12 hours or more if required.
Your shifts will always be scheduled with 3 weeks' notice, and we're happy to consider availability that's close to but not exactly aligning with these windows.
Customers are at the heart of everything we do. With your smile and service, you’ll leave customers with a great delivery experience.
Responsibilities
As our Customer Delivery Driver, duty includes:
- Keeping van, trays, and back yards clean, tidy, and litter-free
- Following the tray wash process to ensure cleanliness
- Loading the van safely and efficiently, with a focus on roadworthiness
- Handling order communications (changes, substitutions, refunds systematically)
- Ensuring timely deliveries per customer time slots
- Proactively calling customers if arriving early and notifying the store if running late by 30+ minutes
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Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Your role goes beyond driving – treating deliveries as though they were your own.
Requirements
You’ll love this role if you:
- Build strong relationships with colleagues to create teamwork
- Have a warm, welcoming, and motivated attitude
- Are quick to respond to customer needs and embraces changes
- Bring energetic and driven enthusiasm to deliver great service
- Can balance work and personal life effectively
- Like to share innovative ideas to enhance customer experience
Essential:
- Valid UK/EU/EEA Full or Automatic driving licence for at least 12 months with no more than 3 penalty points
- Adherence to GB Domestic Driving Rules
Benefits
At Tesco, we offer excellent perks to support your well-being and career:
- Fast-track holiday entitlement: 20 days + 1 personal day, increasing to 22 days after your first year
- Flexible working from day one
- Colleague savings: 10% discount and up to 15% in your pay-check discounts, saving up to £2,000 annually via Colleague Clubcard (eligible benefits for family outside your home)
- Free wellness services covering mental health and fitness
- Life cover of 5x your salary + life-changing award-winning pension plan
- Customizable benefits: discounts, stock options, cycle-to-work schemes, etc.
- Uniforms provided for every shift
- Access to diverse colleague networks for shared and inclusive experiences
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About Us
Our core purpose is simple:
"Serving our customers, communities, and planet a little better every day."
At Tesco, we aim to be your favourite way to shop, be it in-store or on the go. We prioritize inclusion, diversity, and equity (DE&I), ensuring everyone feels welcome as they are.
Fitting your lifestyle with flexible working models—whether you’re new to work, parenting, caring for loved ones, approaching retirement, or navigating other life changes, let’s discuss how we can best support you.
We’re a Disability Confident Leader, committed to accessible recruitment. For further details on the support available, visit our accessibility references [here].
Important Notes
- Tesco recruits only individuals aged beyond the school-leaving threshold in your country. To find your school-leaving age, click here.
- If the role involves early morning (before 6:15 am) or late shift (after 9:45 pm) deliveries, candidates must be at least 18 years old.
We may close high-volume roles earlier than posted dates and can only offer feedback following interview stages. For more about our company, head to www.tescoplc.com.
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