Tesco
Customer Delivery Driver - Bolton Horwich Extra
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Customer Delivery Driver - Bolton Horwich Extra
Customer Delivery Driver
About the Role
Availability Window
| Days | From time | To time |
|---|---|---|
| Sun | 07:00:00 | 19:00:00 |
| Mon | (undefined) | (undefined) - Please ensure hours align within working days or refer to Tesco policy |
| Tue | (undefined) | (undefined) - Please ensure hours align within working days or refer to Tesco policy |
| Wed | (undefined) | (undefined) - Please ensure hours align within working days or refer to Tesco policy |
| Thu | (undefined) | (undefined) - Please ensure hours align within working days or refer to Tesco policy |
| Fri | 07:00:00 | 19:00:00 |
Compensation: Our Customer Delivery Driver rate of pay starts from £14.18 an hour, increasing to £15.45 for stores within that inside the M25. Additional payments may also apply depending on your location.
We offer a minimum of 16 guaranteed hours each week to new colleagues. If you would prefer fewer hours (minimum of 12), we still welcome your application and can accommodate accordingly.
We will schedule your hours within the provided availability windows and provide at least three weeks' notice for shifts. We also support flexibility, so if your available hours closely, yet do not exactly match the published windows, please apply.
Core Purpose: Customers are at the heart of everything we do. In this role as a Customer Delivery Driver, you’ll serve Lands’ End to John O’Groats by delivering exceptional shopping experiences to our customers. It’s about more than driving. It’s about bringing connection, needful improvement, and great service with a smile.
Responsibilities
You will be responsible for:
- Ensuring customer satisfaction through:
- Delivering your portion of the customer’s shopping trip accurately and timely using one’s initiative.
- Keeping the van and delivery trays clean, organised, and roadworthy.
- Leaving the backyard clean, tidy, and free from rubbish.
- Concerns regarding products; calling attention to litter, and handling objections or short code items via conversation and direct action.
- Washing delivery trays thoroughly as part of the tray-wash workflow.
- Loading the van securely for safe and efficient deliveries.
- Leading the team of delivery drivers with adaptable support for colleagues and managers where asked.
- Responding efficiently to changes in order, and providing refunds if necessary without hesitance.
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- Ensuring timely and helpful delivery reflections:
- Relying on the principles of attention, urgency, integrity, and the will to aid in any event.
- Call ahead if arriving early.
- Report delays to both the store and customers if running 30 or more minutes late.
Requirements
To bring our serving purposes to life, you’ll need:
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Relatable human engagement, being warm and honest.
- Ability to convey a ** invité and energetic spirit** to customers and colleagues alike, expressing appreciation.
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Quick adaptation and efficiency in changing situations to meet customer expectations with quick problem-solving.
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Proactive and service-oriented attitude; welcoming input to store improvement from colleagues and customers.
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Adherence to safety and regulatory standards, driving by strict compliance with UK/EU/EEA driving laws:
- A valid full or automatic UK/EU/EEA driver’s license for at least 12 months.
- No more than 3 penalty points on license.
- Only set for adherence to GB domestic driving rules.
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Being at least 18 years old to qualify for flexible early morning (Before 6:15 AM) or late-night (After 9:45 PM) job slots or warehouse/large-service role participation.
Benefits
We believe rewarding our colleagues makes us all fantastic, and here are our initiatives supporting that:
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Holiday breakdown:
- Starting at 20 days per year (plus 1 Bank Holiday).
- Grows to 22 days of holiday after 12 months plus Bank Holidays.
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Flexible working:
- Available from day one as part of our inclusive policies.
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Financial Benefits:
- Access to Colleague Clubcard, offering 10% discount and 15% at payday during weekends.
- Save up to £2,000 a year, extended to familial outside-homelians sharing an additional card.
- Access to Colleague Clubcard, offering 10% discount and 15% at payday during weekends.
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Pensions and Life Cover, contributing up to 7.5% of your income through Tesco’s pension plan, supplemented by an award-winning life cover of five times your wage.
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Discretionary Benefits:
- Choice of perks, ranging from discounts, share options, and cycle-to-work schemes.
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Wellbeing Support: Free wellbeing services to foster equilibrium for you to succeed in all life’s facets:
- A wide variety of mental/cognitive/physical support resources available.
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Uniform Allowances: Tesco ensures appropriate uniforms among policies supporting vital life perspectives.
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Colleague Networks: Gain support from the Tesco colleagues' network meetings unique to specific backgrounds.
About Us
At Tesco, we aim to become every customer’s favourite way to shop. This quest drives our core purpose—"Serving our customers, communities, and planet a little better, every day." Tesco strives beyond traditional transactions, facilitating a responsible and sustainable business; impacting broad sections: customers, community, and ecological health.
Diversity, Equity & Inclusion is at our core. We wholeheartedly welcome all backgrounds, facilitating a fun, inclusive workplace where everyone’s welcome. Described more simply, this value conveys a tour de force to everyone under our company skies.
[Values Flexibility]: We adapt locations to individuality, welcoming diverse requests through flexible working opportunities that strengthen everyone. Whether you are at a start of your career, need more freedom to embrace passions, or encounter a lifestyle-redefining phase like parenthood, adaptions, retirement or more, we invite open chats about supporting your journey.
Tesco as a Disability Accredited Leader: We maintain a bounded commitment to inclusive and accessible recruitment processes with additional help available [Accessibility Support Link].
Additional Information
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Tesco recruits only individuals past school leaving age. For specific country details on school leaving ages, visit [UK/EU/EEA Requirements Link]. Candidates over 18 are required for roles before 6:15 AM or after 9:45 PM, in warehouses, beers and wines & spirits sections, counters, bakery, or driving roles.
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Applications with high volumes of candidates: PCT allows earlier times of role close for manageable allocation—only interview-attended candidates may receive feedback.
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For further insights, visit tescoplc.com.
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