Tesco
Customer Delivery Driver - Bolton Horwich Extra
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Customer Delivery Driver - Bolton Horwich Extra
Customer Delivery Driver
About the Role
Availability Window
| Day | From time | To time |
|---|---|---|
| Sun | 07:00:00 | 19:00:00 |
| Mon | 17:00:00 | 23:00:00 |
| Fri | 17:00:00 | 23:00:00 |
Our Customer Delivery Driver rate of pay starts from £14.18 per hour, increasing to £15.45 for stores inside the M25. Additional payments may apply based on location.
We offer minimum 16 guaranteed hours per week for new colleagues, though fewer hours (minimum 12) may be possible.
- Availability may vary slightly—we’re happy to hear from candidates whose preferred times closely match our schedule.
- 3 weeks’ notice will be provided for shift allocations.
Why this role is special: As the face of Tesco, Customer Delivery Drivers deliver goods and services while fostering genuine connections with customers. More than just driving, this job is about friendly interaction, problem-solving, and going above and beyond for every customer.
You’ll enjoy variety daily, operating almost autonomously (with support from stores when needed). Featuring:
- Hands-on, dynamic, never two shifts alike
- Direct impact on customer satisfaction and service quality
- Clear room for growth—whether checking home routines or adjusting to changing shifts
Perfect for those seeking flexibility, job stability, or a career pivot.
Responsibilities
Key Customer Delivery Tasks
- Deliver shopping orders with excellent service and care
- Ensure vehicles (van/trays) are clean, well-organised, and roadworthy
- Maintain a clean and litter-free backyard environment
- Wash trays as part of the regular tray wash process
- Preload vans with orders while ensuring efficient loading
- Undertake and check delivery vans before each shift to confirm roadworthiness
- Engage with customers via:
- Handling order modifications, substitutions, or refunds
- Call ahead when arriving early
- Alerting the store if running 30+ minutes late
- Treat all products and orders with peerless care
- Ensure transparency on substitutions with customers
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Job Requirements
- Must build strong team spirit and maintain open communication with colleagues
- Provide a welcoming approach to customers and peers—gratitude is key
- Fast-thinking problem solver: adapt quickly to customer requests
- Arduously reliable with self-drive and a focus on driving beyond expectations
- Support work-life balance—offering suggestions to improve store operations
- Full/Automatic Driving Licence (UK/EU/EEA) for at least 12 months, limited to no more than 3 penalty points
- Capable of adhering to GB domestic driving regulations
Benefits
Tesco rewards employee dedication with competitive benefits:
- 20+ Holiday days + 1 personal day (up to 22 days after 1 year)
- Flexible working options available from day one
- 10% Standard Discount and 15% Weekend Stretch (payday) discount (2 cards provided, £2,000 annual saving potential)
- Free Mental Health & Wellbeing support programs
- £ Five times salary life cover, plus an Award-winning pension (Tesco matches up to 7.5%)
- Personalised benefit packages including discounts, Cycle to Work, and lifestyle allowances
- Uniform provided and inclusive workplace policies
- Access to Colleague Networks—a platform for colleagues from diverse backgrounds
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About Us
Our Vision
Tesco’s vision is to be the favoured way for customers to shop, fostering a responsible, sustainable business focused on communities and the planet:
- Customer-centricity: sustainable relationships beyond transactions
- Corporate and social responsibility: mindful of environmental impact
Inclusion & Belonging
Diversity, Equality & Inclusion (DE&I) at Tesco is at the core:
“Everyone’s Welcome—wherever you are and whatever your background, you’ll always feel represented.”
- Flexible working options are available—raisings included for becoming caregivers, retiring, new parenthood, etc.
Accessibility and Inclusion
We’re an Accredited Disability Confident Leader dedicated to an inclusive and accessible recruitment process. Additional supports available upon request.
More Information
- Pay rate and benefits may vary by location.
- School leavers age rules apply.
- Local stores provide scheduled feedback only to interview attendees.
For more details, visit: www.tescoplc.com
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