Tesco
Customer Delivery Driver - Clacton-On-Sea Superstore
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Customer Delivery Driver – Tesco
About the Role
Our Customer Delivery Drivers are the face of Tesco, delivering our commitment to customers across the UK, from Lands’ End to John O’Groats.
This role is more than just driving—it’s about helping others, providing outstanding service, and making a difference. Every shift is hands-on, physical, and full of variety. Whether assisting customers with their orders or overcoming challenges on the road, you’ll feel empowered to make each delivery count.
If you enjoy flexibility, want job stability, or are looking for a career change, everyone is welcome at Tesco.
Availability Window
Below are the preferred availability windows for this role:
| Day | From | To |
|---|---|---|
| Sun | 14:00:00 | 19:00:00 |
| Mon | 09:00:00 | 13:00:00 |
| Tue | 19:00:00 | 23:00:00 |
| Fri | 13:00:00 | 18:00:00 |
| Sat | 14:00:00 | 19:00:00 |
Tesco will schedule your contracted hours within these times with 3 weeks’ notice of your shifts. If your availability aligns closely but not exactly with these windows, we encourage you to apply.
Pay & Working Hours
- Starting pay: £14.18 per hour
- Increased pay for stores within the M25: £15.45 per hour
- Additional payments may apply depending on location.
We guarantee minimum 16 hours per week and offer opportunities for flexible hours down to 12.
Responsibilities
As a Customer Delivery Driver, you will be responsible for:
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Delivering a seamless shopping experience by:
- Entrusting the neatness and organisation of the van and trays.
- Ensuring the back yard remains clean and litter-free.
- Washing trays as part of the tray wash process.
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Efficiently loading the van, ensuring it is roadworthy and meets safety standards.
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Handling customer needs with professionalism, including:
- Communicating any order changes (e.g., short code items, substitutions).
- Offering refunds when necessary for customer satisfaction.
- Ensuring customers aren’t charged extra for substitutions.
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Delivering with precision, including:
- Arriving on time for customer time slots.
- Calling customers before arrival if you’re early.
- Notifying the store/centre if you are 30+ minutes late.
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Taking pride in your work by treating products and deliveries as your own.
Requirements
This role requires:
- Enthusiastic, customer-focused attitude with a warm and welcoming personality.
- Strong communication skills to build relationships with customers and colleagues.
- A flexible, proactive approach to meeting the needs of our customers.
- Energy and dedication to exceed expectations while maintaining a healthy work-life balance.
- A willingness to share ideas on improving customer service and store operations.
Essential Qualifications & Compliance:
- A full UK/EU/EEA driving licence (Automatic or Manual) held for at least 12 months.
- No more than 3 penalty points on your licence.
- Ability to adhere strictly to GB Domestic Driving Rules.
(Note: Age requirements apply based on the role’s working times. Please visit this link for details.)
Benefits
Tesco offers excellent benefits to make working with us an appealing choice:
- Holiday entitlement: Starts at 20 days (plus 1 bank holiday) and increases to 22 days after 12 months.
- Flexible working: Available from day one.
- Discount savings: 10% off Tesco products, + 15% discount on select items during payday weekends – saving up to £2,000/year with a Colleague Clubcard.
- Wellbeing support: Access to free mental health services, family planning advice, financial and career guidance.
- Protective schemes: Five times salary life cover and an award-winning pension with contributions up to 7.5%.
- Life choices benefits: Choose from discounts, severance pay, cycle-to-work schemes, and more.
- Uniform & support: Provided and policies to support you through key life events.
- Colleague networks: Empowering diverse communities with shared passions.
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About Tesco
Our Vision
To serve every customer’s favourite way to shop, while upholding our core purpose: “Serving our customers, communities, and planet a little better every day.”
At Tesco, we see serving as more than just transactions—it is about acting with responsibility and sustainability for our stakeholders, communities, and the environment.
Diversity, Equity & Inclusion
Our Diversity, Equity & Inclusion (DE&I) policy ensures everyone feels represented and can be themselves at work. We are committed to:
- Supporting flexible working for all life stages—whether you're starting your career, caring for a family, adapting to parenthood, or approaching retirement.
- Being a Disability Confident Leader, offering a fully accessible recruitment process. More support info.
We welcome discussions about flexibility during your application.
Important Notes
- Tesco only recruits individuals beyond the school-leaving age.
- Age minimum 18 applies (with exceptions for specific roles like driving or night shifts).
- Roles with high demand may close earlier than advertised—interviews only receive feedback.
For More Information
- Visit www.tescoplc.com
- Or contact our careers team directly.
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