Tesco
Customer Delivery Driver - Hull
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Customer Delivery Driver - Hull
Customer Delivery Driver – Tesco
About the Role
South-west England • Mon, Thu, Fri, Sat 08:00–23:00 • Sun 08:00–23:00
Our Customer Delivery Driver role starts at £14.18/hour, rising to £15.45 for stores within the M25. A minimum of 16 guaranteed weekly hours is our standard policy, though flexible arrangements (minimum 12 hours/week) are also available.
This role is all about being the face of Tesco, delivering exceptional customer service with every visit. Each shift is unique—there’s no routine—offering hands-on work that helps people daily.
Responsibilities
As a Customer Delivery Driver, you will:
- Ensure vehicles and equipment remain clean, organised, and roadworthy, including washing trays and clearing rubbish.
- Load vans efficiently and deliver orders within customers’ scheduled time slots.
- Communicate clearly with customers about order changes, substitutions, or refunds, emphasising that substitutions won’t cost extra.
- Call customers before arriving if delivery is early and notify stores of significant delays (30+ minutes).
- Treat deliveries as if they were your own, addressing any issues with care and professionalism.
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Requirements
To succeed, you’ll need:
- A valid UK/EU/EEA driving licence (full or automatic) with at least 12 months’ validity and no more than 3 penalty points.
- Strong customer service skills: building rapport, responding flexibly, and embodying warmth, professionalism, and adaptability.
- Ability to work both independently (e.g., delivering orders) and as part of a team with active problem-solving.
- Willingness to embrace change—customers’ needs evolve, and so do our practices.
- Collaboration spirit: sharing solutions with managers, colleagues, and customers to enhance service quality.
Benefits
Enjoy a comprehensive benefits package:
- 20 days holiday (rising to 22 days after 12 months) plus one personal day.
- Flexible working from day one and 10% Clubcard discount (15% at payday on weekends).
- Resources for wellbeing support (physical, mental, financial) and five times life cover.
- Pension contributions matching up to 7.5%.
- Participation in Colleague Clubcard benefits, including free uniforms and cycling schemes.
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About Tesco
Our pledge: "Serving our customers, communities and planet better every day." We champion diversity, equity, and inclusion, ensuring everyone feel welcome and valued. Our Disability Confident Leader accreditation reflects commitment to equal opportunities.
Flexible Working across all career stages: Tesco supports diverse life priorities, whether family, career changes, or transitional moments. Discuss your requirements at any application stage.
Additional Notes
- Minimum age for hiring is school-leaving age; exceptions apply if working before 6:15am after 9:45pm.
- Applications for roles with early/late shifts or warehouse-related work require candidates aged 18+.
- High-volume roles may close early.
For more details, visit www.tescoplc.com.
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