Tesco
Customer Delivery Driver - Leytonstone Superstore
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Customer Delivery Driver - Leytonstone Superstore
Customer Delivery Driver – Tesco
About the Role
Our Customer Delivery Driver position is perfect if you thrive on variety and love the idea of being your own boss each day, while also getting to support customers in meaningful ways.
Availability Window
For this role, you must be available to work during the following times each day:
- Sunday:
- 04:00 AM – 10:00 PM
- Monday:
- 04:00 AM – 10:00 PM
- Tuesday:
- 04:00 AM – 10:00 PM
- Wednesday:
- 04:00 AM – 10:00 PM
- Thursday:
- 04:00 AM – 10:00 PM
- Friday:
- 04:00 AM – 10:00 PM
- Saturday:
- 04:00 AM – 10:00 PM
Note: Your contracted hours will be scheduled within these availability windows, and you’ll receive 3 weeks' notice of your exact shifts. We’re flexible, so if your availability is close but not exact, please still get in touch!
Why This Role Matters
Every delivery isn’t just about running a route—it’s about bringing smiles, helping customers, and making their day better. You’ll:
- Drive Lands’ End to John o’Groats, meeting different people every day in their homes.
- Get to connect with customers and reassure them their shopping experience is important.
- Experience physical variety with no two shifts ever identical—the diversity keeps it exciting.
- Know your store team is always supportive, ready to help you when the road challenges you.
This role is ideal if you’re looking for job stability, flexibility, or an opportunity to change career paths—you’re welcome at Tesco, regardless!
Responsibilities
As a Customer Delivery Driver, your core duties include:
- Delivering a top-notch customer experience by:
- Ensuring the van and trays are clean, tidy, and organised.
- Picking up litter and leaving the yard in a spotless state.
- Washing trays as part of the daily cleanliness process.
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Safe and reliable driving:
- Loading the van properly and checking roadworthiness before departures.
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Handling customer orders effectively:
- Communicating any changes or substitutions to customer orders (e.g., short-code items).
- Delivering refunds or adjustments for products customers aren’t satisfied with.
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Treating deliveries with care:
- Typically being self-sufficient on your route, but knowing your team is one call away if needed.
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timely communication:
- Calling customers when arriving early (e.g., outside of their designated slot).
- Notifying the store/centre directly if running 30 minutes or more late.
Requirements
To excel in this role, you should have:
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Enthusiasm for customer service:
- Build strong relationships with colleagues to enhance team spirit in the store.
- Maintain a warm and welcoming demeanour: give genuine care and a friendly “Thank you”.
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Agility and adaptability:
- Respond quickly to changing customer needs and adapt to store changes.
- Welcome change with energy and drive to exceed expectations.
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Strong driving skills:
- A valid UK/EU/EEA driving licence (full or automatic).
- Hold the licence for at least 12 months and have no more than 3 penalty points.
- Adhere to Great Britain domestic driving rules.
Benefits
We offer excellent benefits to make your role as rewarding as possible:
- Flexible working from day one.
- Holiday policy:
- Start at 20 days plus a personal day, rising to 22 days after 12 months (including bank holidays).
- Discounts:
- Save up to up to £2,000/year on Tesco shopping and 15% off at payday weekends.
- Superior wellbeing support:
- Free counselling and holistic care covering mind, body, and life.
- Financial security:
- Life cover: 5 times your salary.
- Pension savings plan: Matching contributions up to 7.5% of your pay.
- Customisable benefits:
- From discounts and sharing cards to cycling schemes, tailored to fit your lifestyle.
- Uniform and support:
- Free uniform and policies catering to your needs—big or small life moments.
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About Tesco
Our vision is simple: “Becoming our customer’s favourite way to shop.”
Our purpose is clear: "Serving customers, communities, and the planet better, every single day."
Why Tesco Values You
Tesco fosters a contact lens-driven culture, whether you own your home, are fledgling in your career, or are returning after a break. Our:
- Inclusion promises to see everyone you are valued at work—no matter your background.
- Flexible adjustments adapt effortlessly to life’s ever-changing landscape, be it childcare, caring for family, nearing retirement, or anything in-between.
Commitment to Accessibility
Accredited as a Disability Confident Leader, we’re dedicated to:
- Ensuring inclusive and accessible recruitment for all.
- Helpful adjustments available when needed (see support details here).
Important Notes
Here are key policy points to be aware of:
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Tesco only recruits candidates above the legal school-leaving age. See the applicable age here, though we’re often able to offer driving roles (working outside 6:15 am–9:45 pm) only to workers aged 18+.
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Realistic candidate capacity: We prioritise fairness in scheduling. If applicant volumes surge, roles may close earlier than expected.
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We will only provide interview feedback to those who attend the assessment.
For more: Tesco UK Homepage
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