Tesco
Customer Delivery Driver - Midsomer Norton Superstore
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Customer Delivery Driver
Location: Varied Tesco delivery locations Availability Window:
Daily schedule ranges (indicated times are approximate and may vary by location):
- Monday: 13:00 – 18:00
- Tuesday: 08:00 – 12:00
- Wednesday: 09:00 – 19:00
- Thursday: 19:00 – 23:00
- Saturday: 19:00 – 23:00
(No shifts on weekends, except Saturday deliveries as above.)
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day. This role is about so much more than driving—it’s about helping people and delivering great service with a smile. It’s a hands-on, physical job full of variety, where no two shifts are the same. You’ll work independently for much of the day, with support from a friendly team of managers and colleagues based at HQ.
About the Role
- Start: Salary of £14.18 per hour, rising to £15.45 within the M25 in eligible locations (payment agreements vary by area).
- Guaranteed: Minimum 16 hours per week (roles from 12 hours also available).
- Ready to deliver experiences your customers will love.
Responsibilities
Your tasks include:
- Maintain safety & standards — Keep your van, trays, and workspace clean, organised, and pristine, ensuring deliveries arrive in perfect condition.
- Safety checks — Load the van safely and complete thorough pre-delivery safety checks to guarantee it’s roadworthy and reliable.
- Customer service with empathy — Listen carefully to customers about order changes or issues. Offer refunds or substitutions quickly, with reassurance and positive attitudes to keep the experience smooth and appreciated.
- Handle orders as your own — Deliver with care, ensuring every product meets customer expectations.
- Adaptability & commitment — Genuinely help customers by delivering within promised time slots and gracefully solving problems when needed. Provide a natural, warm presence to leave a lasting positive impression.
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Requirements
Be equipped to:
- Build team spirit — Foster strong relationships with colleagues to deliver excellent service to Tesco’s customers.
- Display warmth & empathy — Offer a friendly, welcoming approach for both customers and team members.
- Adapt quickly — Respond to customers’ needs on the go and be open to spontaneity in your deliveries.
- Meet vehicle criteria — Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
What’s in it for you?
- Holidays — 20 guaranteed days per year, rising to 22 days after your first year (plus Bank Holidays).
- Flexibility — Flexible working arrangements, available from day one.
- Financial benefits — 10% off Tesco products with your Colleague Clubcard; 15% off during payday weekends (plus a second Clubcard to share with family).
- Wellbeing support — Free, mnid-body-life balance programmes through Tesco’s wide-ranging wellbeing services.
- Safety & security — Full life cover worth five times your salary and an award-winning pension plan with matching up to 7.5%.
- Choices — A comprehensive range of selectable benefits, including discounts, Tesco shares, and a cycle-to-work scheme.
- Support — Provided with uniform, plus committed policies to support you through key life moments.
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About Tesco
Our purpose is simple: To serve customers, communities, and the planet a little better every day, acting with responsibility and sustainability.
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Diversity and Inclusion: We embrace "Everyone’s Welcome" here, explicitly supporting underrepresented groups within our communities. Accessibility and inclusivity are at the heart of our recruitment process.
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Flexibility: Life isn’t one-size-fits-all. Speak with us early in your application about flexible arrangements—we’re all ears.
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Apply with confidence knowing Tesco is one of Britain’s Disability Confident Leader employers. We’re fully committed to providing every candidate with a smooth, inclusive experience. [Learn more about our accessibility support here.]
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