Tesco
Customer Delivery Driver - North Shields Extra - Weekends
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Customer Delivery Driver
About the Role
Availability Window
- Sun: 13:00 – 23:00
- Fri: 16:00 – 23:00
- Sat: 13:00 – 23:00
As the face of Tesco on the road, our Customer Delivery Drivers meet customers in their homes every day.
This role is about much more than driving—it’s about helping people and delivering great service with a smile. It’s hands-on, physical, and full of variety, with no two shifts the same. You’ll work independently for much of the day, backed by a supportive team of managers and colleagues at base.
Pay & Contract
- Minimum pay starts at £14.18 per hour (rising to £15.45 in stores within the M25).
- Some locations offer additional payments.
- Guaranteed minimum of 16 hours per week, though roles from 12 hours are also available.
Responsibilities
You will need to:
- Ensure your van, trays, and workspace are always clean, tidy, and organised so customers receive their shopping in perfect condition.
- Load the van safely and complete all checks to ensure it’s roadworthy, reliable, and ready for service.
- Communicate with customers regarding order changes, substitutions, or short-dated items, offering reassurance and refunds where necessary.
- Handle products with care, treating every order like it’s your own to preserve quality and trust.
- Deliver orders within customer time slots, offering warm, natural service at the doorstep and making each customer feel valued.
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Requirements
To excel in this role, you must:
- Build strong relationships with colleagues to foster team spirit and deliver exceptional customer service.
- Be warm and welcoming in interactions with customers and colleagues.
- Adapt quickly to changing customer needs and embrace flexibility—both on the road and in-store.
- Hold a valid UK/EU/EEA driving licence (full or automatic) for at least 12 months, with no more than 3 penalty points.
What’s in It for You?
- Holiday: Starts at 20 days (plus a personal day), rising to 22 days after 12 months (plus Bank Holidays).
- Flexible working from day one.
- 10% off with your Colleague Clubcard (rising to 15% on pay-day weekends), plus a second card to share with family.
- Free wellbeing services to support your mindfulness and physical health.
- Life cover worth five times your pay.
- Retirement package with award-winning pension (matching contributions up to 7.5%).
- A choice from additional employee benefits, including discounts, shares, and cycle-to-work schemes.
- Uniform provided, along with support for life’s key moments.
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About Us
Tesco’s vision is to be every customer’s favourite way to shop. Our mission is to serve customers, communities, and the planet a little better every day through responsibility and sustainability.
We’re committed to diversity, equity, and inclusion, ensuring everyone feels represented and able to be their true self—Everyone’s Welcome.
We understand life varies for each of us, so flexible working discussions are welcome. Share your needs during your application, and we’ll do our best to accommodate them.
As a Disability Confident Leader, Tesco provides a fully inclusive and accessible recruitment process. For accessibility support options, click here.
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