Tesco
Customer Delivery Driver - Norwich Harford Bridge Superstore
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Customer Delivery Driver – Part-Time & Flexible Roles at Tesco
Availability Window
- Sun: 08:00–18:00
- Tue: 08:00–18:00
- Fri: 10:00–23:00
About the Role
As the Tesco on the road, Customer Delivery Drivers make a real difference every day—not just by delivering, but by fostering warm, friendly interactions with customers. This role goes beyond driving; it’s about helping people while delivering outstanding service.
No two days are the same. You’ll work independently, backed by a supportive team at your local base whenever guidance is needed. Whether it’s loading vans, navigating routes, or chatting with customers, flexibility and a can-do attitude are key. £14.18–£15.45 per hour (with pay rises in stores within the M25), plus potential locational bonuses. Roles typically offer a minimum 16 hours per week, though some begin as 12-hour shifts.
Your Responsibilities
Your role ensures every customer receives their shopping with expert care and reliability. Key duties include:
- Keeping the van, trays, and workspace clean, organised, and road-ready.
- Conducting vehicle safety checks to guarantee reliability and readiness.
- Explaining order adjustments, substitutions, or missed items with friendliness and transparency—offering refunds or solutions where needed.
- Handling products with grace and precision, treating every order as if it were your own.
- Adhering to time slots and delivering a warm, professional experience at the customer’s doorstep.
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Requirements
To excel in this role, you’ll bring:
- Strong colleague relationships to foster a positive team culture.
- A warm, service-driven personality that puts customers first.
- Adaptability to changing demands and new tasks on the go.
- A valid UK/EU/EEA driving licence (manual or automatic) with 12+ months’ driving experience and no more than 3 penalty points.
Benefits
Your time at Tesco comes with valuable rewards:
- 20 days’ holiday +1 personal day, increasing to 22 days + Bank Holidays after 12 months.
- Flexible working assessed from day one—tailored to fit your needs.
- 10% discount via Colleague Clubcard, rising to 15% on pay-day weekends. Eligible for a second Family Clubcard.
- Comprehensive wellbeing support (mental, physical, and financial guidance).
- Life cover worth five times your salary, plus an employee pension offering 7.5% employer contributions.
- ** Supplementary discounts** (e.g., shares schemes, cycle-to-work schemes) and uniform support.
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About Us
Tesco’s mission: to be the favourite way for every customer to shop. Our values extend beyond business—actively serving customers, communities, and the planet sustainably every day.
Diversity, equity, and inclusion are core to our culture. We welcome every type of talent and are committed to a positive workplace for all, including flexibility discussions at every stage.
As a Disability Confident Leader, Tesco is invested in creating an fully inclusive and accessible recruitment experience. For further accessibility support details, [click here].
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