John Lewis Partnership
Customer Delivery Driver, Supermarket Assistant
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Customer Delivery Driver, Supermarket Assistant
Customer Delivery Driver – Waitrose & Partners
North Walsham, Norfolk
About the Role
As one of our Customer Delivery Drivers, you’ll deliver our signature Waitrose quality—great produce and exceptional Partner-led service—directly to our customers’ doors while embodying our ethos: "Passionate Partners serving food lovers."
Your day will mix on-the-road deliveries with behind-the-scenes shop support:
- Internally: stock replenishment, housekeeping, and ensuring smooth shop operations.
- Deliveries: loading vans, making customer service your priority, and returning for return/fault fulfilment.
Key Perks:
- Contract includes base pay + £3.75/hour premium for shifts between 22:00–06:00.
- Part of Partners—John Lewis & Waitrose’’s employee-owned collective, which inspires shared aspiration and reward.
Age Requirement: Must be aged 18 years or older.
Key Responsibilities
Your typical day includes:
-
Preparing for deliveries:
- Checking your route for the day.
- Loading and validating the van—packing procurements for correct, time-efficient deliveries.
- Completing vehicle safety and compliance checks.
-
Driving & Customer Service:
- Being a brand ambassador—customer service #1!
- Assisting with shopper needs, helping them find products, and building trust through exemplary service.
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- Shop & Team Support:
- Handling housekeeping, stock checks, and other responsibilities as required by the team.
Requirements & Experience
Essential
✔ Full valid UK B-Category manual driving licence (no more than 6 penalty points). ✔ Excellent customer service focus. ✔ Strong time management and multitasking skills. ✔ Ability to carry out physical tasks—lifting crates/cages, navigating cramped spaces. ✔ Self-motivated, adaptable, and comfortable working independently. ✔ IT-literate.
Desirable
✕ Experience in a driving or transport-based role. ✕ Knowledge of chilled vehicle operation is a bonus.
Role Specifications
📅 Closing Date: July 7, 2026 (Apply early—high volume may close earlier). ⏲️ Hours: Part-time, 20 hours, flexible shift pattern (early starts, evenings, and weekends). 💰 Pay: £14.31/hour (base). 🏢 Location: Waitrose & Partners, Cromer Road, North Walsham, Norfolk, NR28 0NB. 📊 Job Level: Partnership Level 10.
About the Partnership
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We are The John Lewis Partnership—the UK’s largest employee-owned business, shaping John Lewis and Waitrose’s future.
🌟 What makes us unique?
- Ownership Together: Every Partner shares in profits, voting rights, and business direction.
- Work Culture: Kindness, resilience, trust, respect, and small decisive actions.
- Own Your Growth: Opportunities to develop individually and collectively—supporting flexibility, agility, and hybrid work where feasible.
Differences make us stronger. We celebrate inclusion, thriving cultures, and ownership. Together, we drive improvement—Never Knowingly Undersold on price, service, or quality.
Important Notes:
- Pre-employment vetting for select roles, including DBS checks.
If applicable, you’ll be informed upfront. Respond promptly to avoid delays.
- Diverse growth paths across all brands.
- **Flexible Work Options:**TlP’s range of work-life balance supports part-time, job-sharing, compressed hours, etc. Discuss pre-interview.
"At Jackie Lewis Partnership, we’re not just employees—we’re co-owners. Together, let’s grow the Partnership every day."
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