John Lewis Partnership
Customer Delivery Driver, Supermarket Assistant
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Customer Delivery Driver, Supermarket Assistant
Customer Delivery Driver (Waitrose & Partners)
About the Role
As one of our Customer Delivery Drivers, you’ll bring our unique blend of quality Waitrose produce and Partner-led service directly to customers’ doors. Embracing our ethos: "passionate Partners serving food lovers."
When not delivering, you’ll support the team with daily tasks, including:
- Stock replenishment
- Housekeeping
Your contributions help keep the shop running efficiently and in a friendly, welcoming way.
Additional Pay:
- Night Premium of £3.75/hour for any work between 22:00–06:00 (applies to existing Partnership members, too).
Eligibility:
- Minimum age: 18+
Key Responsibilities
A typical day starts in-store and includes:
- Checking and optimising delivery routes.
- Loading and preparing your van for deliveries, ensuring orders are organised for efficient service.
- Conducting all required vehicle safety checks to maintain road compliance and health/safety standards.
- Acting as a brand ambassador while delivering—customer service is the top priority.
- Helping or answering customer queries to build trust and rapport.
- Supporting shopkeeping tasks as needed when not delivering.
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Essential Requirements
You must:
- Hold a full valid UK B-category manual driving licence with no more than 6 penalty points.
- Demonstrate strong customer service skills.
- Be organised with time management abilities.
- Have the physical capacity for tasks like lifting crates or moving cages.
- Work independently, self-motivated, and adaptable.
- Be IT literate.
Benefits of Joining
Desirable Skills/Experience
- Previous driving experience or knowledge of cold/chiller vehicles.
- Attitude and competencies transferable from similar roles.
Role Details
- Location: Truro (Waitrose & Partners), Tregurra Park, Truro, Cornwall, TR1 1RH
- Contract Type: Permanent
- Hours: Part-time with varied shifts (Mon–Sun, including early starts, late finishes, evenings, and weekends from 06:00–22:30)
- Pay: £14.31/hour
- Closing Date: 7 July 2026
About the Partnership
The John Lewis Partnership is the largest employee-owned business in the UK, fostering cherished brands like Waitrose and John Lewis.
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Our Core Values
We’re more than employers—we’re Partners—driven by a shared purpose:
"To build a happier world."
Key Principles:
- Innovation and adaptability — Never Knowingly Undersold on quality, price, and service.
- Ownership model — Together we share responsibilities, rewards, and decision-making.
- Community and collaboration — We support each other through challenges and success, treating everyone with kindness and respect.
- Diversity and growth — We create an environment where everyone can thrive, embracing differences and encouraging personal/professional development.
Flexibility
We prioritise a good work-life balance and will consider options for:
- Flexible or compressed hours
- Job-sharing
- Shorter-hour contracts
Discuss these possibilities with the hiring manager during your interview.
Note:
- Some Roles require pre-employment vetting (e.g., DBS checks) paid for by us or financial probity checks.
- Apply promptly; high demand may result in early vacancy closure.
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