Tesco
Customer Delivery Driver - Yate Extra
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Customer Delivery Driver - Yate Extra
Customer Delivery Driver
About the Role
Availability Window
| Days | From time | To time |
|---|---|---|
| Sun | 08:00:00 | 19:00:00 |
| Tue | 08:00:00 | 18:30:00 |
| Thu | 13:00:00 | 22:00:00 |
| Sat | 09:00:00 | 19:00:00 |
Welcome to Tesco, where we serve our customers, communities and planet a little better every day.
Customers are at the heart of everything we do. As a Customer Delivery Driver, you’ll be the face of Tesco, making deliveries from right across the UK, from Lands' End to John O'Groats. It’s hands-on, physical, diverse, and constantly changing—no two days will ever be the same. We offer job stability, flexibility, and a role that lets you help others every day through the incredible service we provide with a smile.
This is much more than a driving job—it’s about connecting with customers in their homes and providing outstanding service.
Key Information
- Rate of Pay: £14.18/hour (inside M25: £15.45/hour)
- Additional Benefits: Depending on location
Guaranteed Working Hours
We offer all new colleagues a minimum of 16 guaranteed hours each week. If you would prefer to work fewer hours (to a minimum of 12), we still welcome your application.
Please see below for our availability windows for schedule planning:
The schedule for your contracted hours will fall within these times. You’ll have 3 weeks’ notice for your shifts. If your availability matches closely but isn't an exact fit, we would still consider you.
Responsibilities
You will be responsible for:
- Ensuring all deliveries meet our high-quality service standards
- Here are your daily tasks as a Customer Delivery Driver:
- Maintaining the cleanliness and organisation of your van, trays, and back yard; picking up litter as required.
- Participating in the tray wash process
- Loading the van appropriately and ensuring it is roadworthy.
- Handling customer communication regarding changes to orders, including item substitutions or short codes, offering refunds where applicable.
- Treating products and deliveries with care as if they were your own.
- Explaining to customers that substitutions won’t incur additional costs.
- Adhering to the customers’ designated delivery time slot.
- Calling each customer prior to arrival if you’re arriving slightly early.
- Calling the store/centre if running 30 or more minutes late.
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Requirements
To excel in this role, we look for:
- The ability to build strong relationships with colleagues to foster team spirit and improve the store for customers.
- A warm and welcoming approach with both customers and colleagues.
- Quick thinking to respond to the changing needs of our customers.
- An energetic and driven attitude, committed to delivering expectations and beyond.
- Engagement with your Manager and colleagues to innovate and improve processes.
- Valid UK/EU/EEA driving license, full or automatic for at least 12 months, with no more than 3 penalty points.
Benefits
Every Tesco colleague is supported with a suite of fantastic benefits:
Work-life Balance
- 20 days holiday, plus 1 personal day; increasing to a total of 22 days after 12 months (excluding Bank Holidays).
- Flexible working opportunities from the start.
Money and Savings
- 10% discount on your shopping (up to 15% at payday weekends), saving up to £2,000 a year with your Colleague Clubcard.
- Since you’re away on the road, you’re even entitled to share an additional Clubcard with family outside your home.
- Benchmarked pension scheme with an award-winning pension plan; contributing up to 7.5%.
- Life insurance of five times your annual pay.
Wellbeing
- Access to free wellbeing services with a wide range mental health, physical, financial, and general support resources.
- Discounts, shares options, cycle-to-work schemes and tailored benefits for everyone.
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Professional Growth
- Uniforms provided with policies for flexibility in everyday and work needs.
- Employee networks bringing colleagues together from diverse backgrounds.
About Tesco
Our mission is to be every customer’s favourite way to shop, whether at home or on the move. Our core purpose is to pay it forward: serving customers, communities, and the planet better, every day.
Diversity, Equity and Inclusion (DEI)
Everyone’s Welcome—this is not just a slogan at Tesco. No matter who you are or where you’re from, our goal is to ensure you feel represented and yourself at work. We undertake to foster an environment of belonging and respect.
Flexible Working
Recognising that every stage of life looks different, Tesco wholeheartedly supports flexible working—whether you’re just starting your career, managing family commitments, adapting to parenthood, nearing retirement or anything else. We’re happy to discuss any adjustments needed to accommodate your needs during the application process.
Additionally, Tesco is a Disability Confident Leader, dedicated to ensuring that the recruitment process is inclusive and accessible, and supporting all colleagues with disabilities equally.
Legal Note
Tesco will only employ candidates who have passed the school leaver’s age. For individuals under the age of 18, this role will only be available if working shifts outside traditional school and workdays hours (before 6:15 am or after 9:45 pm), or if working in areas such as warehouses, liquor counters, bakery, or other specified roles.
If we receive a large number of applications for this role, it may close earlier than advertised, ensuring a timely and fair process. Interview feedback will only be offered to those candidates shortlisted for interviews.
For further information about Tesco and our values, please visit www.tescoplc.com.
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