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Customer Development Executive
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Customer Development Executive
Customer Development Executive – Britvic
Location: Benfleet & surrounding areas
Contract: Permanent, Full-time (40 hours per week)
Salary: £30,000 basic + 20% bonus
About the Role
Ready to supercharge your Sales career? Are you passionate about some of the biggest and best soft drinks brands?
At Britvic, we’re committed to becoming the most dynamic soft drinks company. As one of the UK’s leading players in the FMCG (Fast-Moving Consumer Goods) sector, we set high standards, think boldly, and constantly seek innovative solutions.
We offer consumers a range of family favourite and global premium brands including:
- Robinsons
- Tango
- J20
- R Whites
- London Essence
- Carlsberg
- 1664
- Poretti Beer
- Jimmie’s
We exist to help people enjoy life’s everyday moments.
In this role as Customer Development Executive, you’ll help grow Britvic’s market share of the soft drinks category within your designated territory. As part of a friendly yet high-performing team, you will drive sales across an exciting portfolio that includes Pepsi Max, 7Up, Lipton, Tango, Robinsons, Rockstar, Carlsberg, 1664, Poretti Beer & Jimmie’s. Your success will come through ensuring our brands have maximum availability and visibility in Independent and Convenience stores.
Experience preferred:
- Previous experience in Convenience, Business Development, or FMCG sector.
Field Requirement:
- You must hold a valid manual driving licence.
Key Responsibilities
Here’s what you'll do as part of the team:
- Work closely with your Regional Sales Manager to:
- Maintain face-to-face contact with existing retailers.
- Explore and establish new business opportunities.
- Develop a territory-specific business plan aimed at maximising sales growth.
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Partner with our customers to:
- Build outstanding relationships in Convenience stores.
- Understand retailer needs and local consumer insights.
- Work on solutions that leave a lasting impact for both the retailer and Britvic.
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Deliver on critical selling metrics and inspire teamwork by:
- Ensuring execution excellence and customer relationship management.
- Taking a full category-based selling approach to bring sustained growth to every store you work with.
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Use data and evidence-based successes to:
- Reshape practices and achieve best-in-class outcomes in your territory and at a regional level.
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Cultivate a growth mindset:
- Develop an adaptable and creative approach to overcoming challenges.
- Make a compelling case for winning over stores with innovative ideas.
About You
We’re looking for someone who embodies the energy of hands-on, passionate team players who can deliver results and exceed targets. preferably with experience and enthusiasm for Direct Sales, Convenience, or FMCG. Here are the defining traits we will nurture:
- Desired Talent & Skills:
- Fun, driven, and commercially minded – enjoy being the go-to person for client relationships and new business.
- Direct sales experience preferred in Convenience or FMCG.
- Entrepreneurial in spirit: thrive on initiating innovative strategies and maintaining customer relationships.
- Interpersonal skills – strong communicators with engaging presentation capabilities.
- Negotiation prowess: skilled at making a compelling case for brand sales and promotions.
- Presentational skills: confident in presenting your insights and winning approvals.
- Adept at organization and administration: keeping track of sales, contacts, and objectives.
- Self-starter: motivated to take initiative.
- Proficiency in IT and social media — starting with managing digital presence and tools.
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- Essential Technical Requirements:
- Full Manual Driving Licence (no more than 6 penalty points or previous bans): mandatory for field visits.
- Eligibility to work in the UK.
- Proximity to Benfleet: willing to live within a 60-minute commute.
Benefits Package
We treat our colleagues exceptionally well, offering a range of benefits to enable you to excel professionally and personally:
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Time Off: 23 days Annual Leave every year + Public Holidays + Annual Leave Purchase Scheme.
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Vehicles and Commissions: Access to a company vehicle and fuel card for the role.
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Safety and Healthcare:
- Comprehensive Life Assurance.
- Private Healthcare through discounted plans.
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Pensions and Wellbeing: Contribution to a company pension scheme and a tailored Employee Assistance Programme (EAP) offering 24/7 support in Physical, Mental, and Financial wellbeing.
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Family-Friendly Policies: Enhanced maternity and paternity pay.
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Meaningful Contributions: Opportunities to volunteer on McCurrach Taskforces focusing on:
- Diversity & Inclusion
- Community Development Initiatives
- Sustainability
- Mental Health & Wellbeing
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Development and Support: Continuous coaching, training, and opportunities for career growth.
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Performance Reward: Achieve your targets successfully and earn a 20% Quarterly Bonus.
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