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Customer Development Executive
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Customer Development Executive
Customer Development Executive – Britvic
Location Benfleet & surrounding areas
Contract Permanent, full-time – 40 hours per week
Salary £30,000 basic + 20% bonus (potential to exceed)
About Britvic
Ready to supercharge your Sales career? Are you passionate about some of the biggest and best soft drinks brands in the UK?
At Britvic, we’re committed to becoming the most dynamic soft drinks company in the market. As one of the UK’s leading players in the Fast Moving Consumer Goods (FMCG) sector, we’re known for setting-bold standards while thinking outside the bottle.
Among our extensive range of brands, we offer:
- Family favourites: Robinson’s, Tango
- Premium global brands: J2O, R Whites, London Essence
- Premium soft drinks and beers: Pepsi Max, 7Up, Lipton, Carlsberg, 1664, Poretti Beer, Rockstar, and Jimmy’s
We exist to help people enjoy life’s everyday moments.
The Role: Customer Development Executive
As a Customer Development Executive, your role will focus on growth and sales development within your defined territory.
You will be responsible for:
- Increasing Britvic’s market share in the soft drink category
- Driving sales of core and premium brands (Pepsi Max, 7Up, Lipton, Tango, Robinson’s, Rockstar, Carlsberg, 1664, Poretti Beer, and Jimmy’s)
- Maximising brand availability and visibility in convenience and independent stores (C-stores)
Key Responsibilities
Business Development & Relationship Building
- Work closely with a Regional Sales Manager for strategic oversight.
- Build and maintain strong relationships with retailers through face-to-face engagement and tailored solutions to meet their business needs.
- Establish and maintain new retail accounts while ensuring retention of existing ones.
- Focus on crafting and delivering a territory-specific business plan that maximises sales opportunities.
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Sales Growth & Execution
- Adopt a full category-based selling approach to grow store accounts for mutual benefit.
- Apply data-driven insights and past retailer successes as benchmarks to drive best practices.
- Meet key performance metrics and promote target-setting culture to inspire colleagues.
- Ensure effective execution excellence in how you manage customer engagements.
Market Representation
- Utilise evidence-based methods to achieve success in your territory, fostering growth and adaptability.
- Promote a growth mindset while providing alternative strategies to overcome store-specific challenges.
About You
This role caters to someone with:
- A go-getter attitude who can bring brands to life and prioritise customer advocacy.
- Relationship-building skills as the primary customer contact for stores.
- Direct Sales, Convenience, or FMCG experience (preferred but not mandatory).
- Strong commercially-minded negotiation and communication abilities.
- Proven attention to detail, organisational skills, and active problem-solving capabilities.
- Team player mentality with demonstrated self-motivation.
- Digital proficiency in IT and social media essential for modern outreach.
- A resilient, goal-driven personality who can deliver at pace.
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Qualifications & Essentials
- A valid full UK manual driving licence (with no more than 6 penalty points or previous bans).
- Eligibility to work in the UK and must be accessible within a 60-minute commute from Benfleet.
Benefits
Britvic remains committed to both pleasure and purpose for its employees. Enjoy:
- 23 days paid holidays + all public holidays + a flexible Annual Leave Purchase Scheme.
- Company vehicle and fuel card, making your role fully field-based manageable.
- Life Assurance and discounted access to Corporate Private Healthcare Plans.
- Algorithm pension scheme to secure your future.
- Family-friendly policies, including enhanced paid paternity, maternity, and parental leave.
- Access to a Employee Assistance Program (24/7 support covering Mental, Physical, and Financial Wellbeing).
- Opportunities to volunteer in special McCurrach Taskforces, focusing on:
- Diversity & Inclusion
- Sustainability
- Community
- Mental Health & Well-being (MH&W)
- Continuous career development with ongoing coaching sessions and training.
- Reward for success – hit your sale targets and earn a 20% quarterly bonus!
Important Note Offers are currently subject to a successful completion of a DVLA manual driving licence check. Minimum requirements include the licence being currently valid with a maximum of 6 penalty points or no history of driving bans.
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