Carlsberg Britvic
Customer Development Manager - Halifax & Skipton
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Customer Development Manager - Halifax & Skipton
Customer Development Manager
Job Title: Customer Development Manager
Location: Field-Based – Halifax & Skipton
Contract: 6 Month Fixed-Term Contract (FTC) – Full-Time (35 hours per week)
About Carlsberg Britvic Carlsberg Britvic is the largest multi-beverage supplier in the UK, home to some of the most iconic beers and soft drinks in the country. Our portfolio includes:
- Beer brands: Carlsberg Danish Pilsner, 1664, Poretti, Brooklyn, Hobgoblin, and Wainwright
- Soft drinks brands: J2O, Robinsons, Tango, London Essence, the Pepsi portfolio (including Pepsi MAX, 7UP, Lipton Iced Tea, and Rockstar Energy)
With six production facilities and 16 logistics depots across the UK, we operate on a strong national scale. Merging two historically independent businesses, our sole objective remains ensuring our team succeeds.
The Role
We are recruiting for a Customer Development Manager to:
- Develop and execute strategic plans to enhance Carlsberg Britvic’s market position in your designated geography.
- Report to the Regional Controller while fostering growth in the Halifax & Skipton region.
Key Accountabilities
- Implement customer strategies to optimise:
- Total Volume, Net Replacement (NR), and Gross Profitalities (GP), with a focus on GP/HL margins.
- Drive profitability and distribution in new and existing accounts, maximising product throughput.
- Build and nurture relationships with customers, wholesalers, and stakeholders to:
- Create mutually beneficial business plans.
- Achieve sales and profit growth targets aligned with:
- Budgeted timeframes and regional objectives.
- Share range and distribution expansion.
- Develop 1–3 year account plans that generate bottom-up growth strategies, including:
- Strategy & tactical execution.
- Promotional programs tailored per customer.
- Evaluate investment and promotional activities using Value Management principles and tools.
- Manage and optimise:
- Debt risk and cash flow.
- Customer tracking via My District.
- Utilise Forecasting, Inventory, Trade (FIT) tools to:
- Generate plans that meet annual objectives.
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Requirements & Attributes
Essential:
- Proven experience in developing cross-functional teams to execute customer-centric plans that deliver measurable results.
- Deep understanding of financial concepts, including:
- Value management across applicable channels.
- Collaborative mindset to create account plans, ensuring decisive execution of actions and tactics.
- Knowledge of all critical processes, from planning through to invoice receipt.
- Enthusiasm for growing brands and channels and delivering high service levels to customers.
- Strong sense of accountability for planning, action, and outcomes.
- Performance-driven mindset, able to:
- Meet demanding targets deadlines with passion for driving initiatives to completion.
- Adapt in dynamic, fast-paced environments.
- Resilient and solution-oriented to maintain focus and motivation under pressure.
- Passion for beverage products and reputation management.
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Benefits Package
- Competitive Salary with generous perks:
- Monthly product allowance (alcoholic and non-alcoholic choices).
- Access to a full Private Medical cover.
- Life Assurance benefits.
- Company bonus scheme tied to performance.
- 24/7 GP services.
- Enhanced pension contributions.
- Generous holiday allowance (including UK public holidays).
- Discounted high-street shopping access.
- Onboarding support for continuing work within a well-established organisation.
Why Join Carlsberg Britvic?
This is an exciting and transformative period as the businesses integrate their histories, innovation, and some of England’s most beloved beer and soft drink brands.
We are committed to delivering best-in-class service for our customers, consumers, and colleagues. United, our global reach offers dreams of growth, opportunity, and teamwork through new ways of working.
How to Apply
Carlsberg Britvic evaluates applications continuously, and roles may be filled as soon as we finish reviewing submissions. Apply early to secure your start.
We look forward to receiving your application.
Interested? Check out more on our website and apply! A member of our recruitment team will review your application shortly.
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