Cox Automotive Europe
Customer Development Team Lead
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Development Director – Retail (Codeweavers)
Location: Stafford - Hybrid
Enterprise Sales – Retail (Codeweavers)
Lead Growth. Build Partnerships. Shape the Future of Automotive Retail.
At Cox Automotive, we're looking for a commercially minded, customer-obsessed leader to join our Enterprise Sales team as Customer Development Director – Retail (Codeweavers).
This is a high-impact leadership opportunity for someone who thrives on building strategic customer relationships, developing high-performing teams, and delivering sustainable revenue growth. You'll own a portfolio of key retail customers, lead a team of Customer Development professionals, and play a pivotal role in shaping customer success across our retail solutions portfolio.
What You'll Be Doing
As Customer Development Director, you'll be at the heart of our customer growth strategy, ensuring our customers realise maximum value from their partnership with Cox Automotive while identifying opportunities to expand and strengthen those relationships.
You'll:
- Lead and develop a team of Customer Development Managers and Executives, creating a culture of accountability, collaboration and success.
- Protect and grow revenue through strategic account planning, retention initiatives and commercial leadership.
- Build trusted relationships with senior stakeholders across dealer groups, retailers, lenders, partners and agencies.
- Identify and convert upsell, cross-sell and portfolio expansion opportunities across our Retail solutions.
- Lead complex commercial conversations, negotiations and customer escalations with confidence and professionalism.
- Drive forecasting accuracy, pipeline management and Salesforce excellence across your portfolio.
- Act as the voice of the customer, influencing product development, service improvements and onboarding experiences across the business.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We're Looking For
You are an experienced commercial leader who combines strategic thinking with a hands-on approach to customer success.
You'll bring:
- A proven track record of leading sales, account management or customer development teams.
- Demonstrable success in delivering revenue growth, customer retention and portfolio expansion.
- Strong leadership capability with experience coaching and developing high-performing teams.
- The confidence and credibility to influence senior leaders and decision-makers.
- Excellent commercial acumen, analytical skills and forecasting expertise.
- The resilience and adaptability to thrive in a fast-paced, evolving environment.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join Us?
This is more than a customer leadership role—it's an opportunity to influence strategy, shape customer outcomes, and make a visible impact across one of the automotive industry's most innovative organisations. You'll work alongside talented colleagues across Product, Marketing, Development, Finance, Customer Service and Onboarding, helping to create exceptional customer experiences and drive business growth.
If you're passionate about building lasting customer partnerships, developing people, and delivering commercial success, we'd love to hear from you.
Ready to drive growth and lead from the front?
Apply today and help shape the future of automotive retail with Cox Automotive. 🚗
STRICTLY NO AGENCIES PLEASE
We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners.
We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills