Jack & Jill
Customer Director at Faculty
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Job Title
Customer Director
Salary
Not Disclosed
Company Description
Leading European Applied AI firm recently acquired by Accenture, specializing in custom machine learning solutions for Life Sciences.
Job Description
As Customer Director, you will act as a strategic partner to major pharmaceutical firms, lead a cross-functional delivery team of 10, and own high-impact accounts end-to-end. You will bridge the gap between technical AI innovation and commercial business value, scaling custom-built solutions that accelerate drug discovery and optimize clinical trials.
Location
London, UK
Why this role is remarkable
- Join Europe's premier applied AI powerhouse at a unique inflection point, combining the agility of a specialist AI team with the global reach and client base of Accenture.
- Lead high-stakes engagements that move beyond theory, delivering bespoke AI models that solve the hardest problems in drug target identification and market access.
- Enjoy elite perks including an unlimited annual leave policy, hybrid working, and a performance-linked bonus potential of up to 50% annually.
What You Will Do
- Drive revenue growth by identifying strategic opportunities to expand current pharma accounts and onboarding new global Life Sciences clients.
- Lead commercial negotiations and partner with the Business Unit Director on accurate sales planning and forecasting for large-scale AI transformations.
- Translate complex data science and machine learning concepts into compelling business use cases for C-suite stakeholders and senior budget holders.
Reasons to use Rodeo
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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The ideal candidate
- Brings a proven track record in top-tier consulting (e.g., McKinsey, BCG, IQVIA, or ZS) with deep expertise in the Life Sciences or Pharma sectors.
- Demonstrates experience leading and selling large-scale AI or digital transformation projects that delivered measurable commercial impact.
- Possesses strong leadership skills with a background in coaching cross-functional teams of delivery and engagement specialists to excellence.
Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
How does this work?
- Jack's an AI agent for job searching and career coaching. He works for you.
- Jill is the AI recruiter working for the company. She recruits from Jack's network.
- If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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