Bespoke Partners
Customer Engagement Assistant

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Customer Engagement Assistant – Bespoke (Newcastle, On-Site)
Company: Bespoke
Location: Newcastle, England, United Kingdom
Employment Type: Full-Time, On-Site
Bespoke is a growing sales and marketing company based in Newcastle. We work with a range of clients to deliver customer-focused campaigns and measurable results. As part of our continued growth, we are looking for a Customer Engagement Assistant to join our on-site team and support customer interaction and campaign delivery.
This role is suitable for individuals at an early stage of their career who want to gain practical experience in customer engagement, communication, and campaign support within a professional team environment.
No specific experience is required. We welcome applicants from customer-facing, retail, hospitality, administrative, or similar backgrounds who are interested in developing their communication and business skills.
What You’ll Be Doing
As a Customer Engagement Assistant, you will support the team across a range of activities, including:
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- Engaging with customers in face-to-face environments and providing clear information about products and services
- Supporting the delivery of customer-focused marketing campaigns
- Representing client campaigns in a professional manner
- Working with marketing and campaign teams to support daily objectives
- Helping track customer interactions and campaign activity
- Participating in team briefings, training sessions, and performance reviews
- Supporting general day-to-day operations and administrative tasks
Who We’re Looking For
This opportunity may be a good fit if you:
- Enjoy working with people and communicating clearly
- Have an interest in customer engagement, marketing, or communication
- Are reliable, organised, and proactive
- Are comfortable working in an on-site, team-based environment
- Have experience in customer-facing roles (retail, hospitality, events, sales, etc.) — beneficial but not required


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What Bespoke Offers
- Structured training and onboarding
- 1-to-1 support and ongoing development
- Hands-on experience in customer engagement and campaign delivery
- Exposure to a collaborative sales and marketing environment
- A development pathway based on individual performance, readiness, and business needs
Why Bespoke?
At Bespoke, we focus on clear communication, teamwork, and professional development. You’ll be part of a supportive environment where individuals are encouraged to build confidence, develop skills, and contribute to campaign success.
Apply Now
If you’re looking to develop practical customer engagement skills and gain experience within a growing team, click Apply and submit your CV.
We look forward to hearing from you.
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