Signal Group
Customer Engagement Specialist
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About the Company
We're a fast-growing customer engagement and brand representation company, partnering with some of the UK's most recognised organisations to create meaningful customer experiences through face-to-face communication.
Our success is built on genuine conversations, professional representation, and developing talented individuals into future leaders. As we continue expanding across the UK, we're looking for ambitious people who enjoy working with others and are motivated by personal and professional growth.
About the Role
We're seeking a Customer Engagement Specialist to join our growing team. This is a people-focused position where you'll represent leading brands, engage directly with customers, and help build long-term relationships through professional communication. Whether you're a recent graduate, looking for a career change, or already have customer-facing experience, we'll provide comprehensive training, ongoing mentoring, and clear progression opportunities.
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Responsibilities
- Professionally represent nationally recognised brands
- Build positive relationships through face-to-face customer engagement
- Clearly communicate products, services, and current offers
- Deliver exceptional customer experiences
- Support brand awareness and customer acquisition campaigns
- Collaborate with colleagues to achieve team goals
- Participate in ongoing coaching and leadership development
Qualifications
Experience in customer service, hospitality, retail, events, sales, or client-facing roles is advantageous but not essential, as full training is provided.
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Required Skills
- Excellent communicators
- Friendly, professional, and approachable
- Self-motivated and driven
- Positive with a strong work ethic
- Comfortable speaking with new people
- Eager to develop new skills and progress their career.
Equal Opportunity Statement
We believe people are our greatest investment. Many of our senior leaders started in entry-level roles and progressed through our structured development programme.
We promote based on performance, attitude, and leadership potential, giving every team member the opportunity to build a rewarding long-term career.
If you're looking for a role where communication, personal development, and progression are genuinely valued, we'd love to hear from you.
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