DYW (Developing the Young Workforce) Moray
Customer Operations Coordinator, Baxters Food Group - Fochabers
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To make it easier for young people in Moray to find opportunities, we have listed a variety of jobs that are currently available.
To support our work we are recruiting to the following role:
Customer Operations Coordinator, Baxters Food Group - Fochabers
Duration: Permanent
Working hours: Full-time
Location: Fochabers
We are seeking a highly organised and proactive Customer Operations Coordinator to join our dynamic team. The successful candidate will play a vital role in building and maintaining strong, effective relationships with both external customers and internal stakeholders.
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Responsibilities
- Support the Customer Operations team by maintaining accurate customer profiles including customer cross references, EDI set-up, MLOR database management and derogation requests
- Review and process customer orders, ensuring they are received accurately and on time, in line with agreed minimum order quantities, lead times and forecast requirements
- Collaborate with internal departments across the business (e.g. Sales, Despatch, Planning, Operations and Technical) to ensure orders are despatched on time and in full, proactively addressing any potential delay
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About You
- Demonstrates a customer focused mindset, with a commitment to delivering high levels of service
- Works effectively as part of a cross-functional team, contributing to shared goals and outcomes
- Ability to develop and maintain effective relationships with both internal and external customers
- Confident and effective communicator, both written and verbal, able to engage at all levels, including Directors, Senior Managers, and challenging stakeholders
To apply and find out more visit: [Customer Operations Coordinator - Baxters](Customer Operations Coodinator - Baxters)
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