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Customer Order Management Administrator
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Job Title: Customer Order Management Administrator
Location: Peterborough, PE (Hybrid: 3 days onsite, 2 days remote)
Position Type: 6-Month Contract
Start Date: August 2026
Salary/Rate: GBP 13.49 per hour (PAYE)
About The Role
We are currently seeking detail-oriented Customer Order Management Administrators to provide critical temporary support to the Customer Order Management (COM) team at the Cummins Peterborough site.
This is a non-customer-facing support role focused on system accuracy, data entry, and order facilitation. It is the perfect opportunity for an administrator who enjoys precision, routine data management, and working within a globally recognized engineering brand.
Key Responsibilities
- Order Processing: Input and process customer orders into the database accurately and within strict deadlines, manually allocating parts as required.
- Export Support: Compile and distribute critical shipping and export documentation.
- Data Cleansing: Maintain system integrity by updating customer accounts, drop-ship details, pricing, order holds, and codes.
- Reporting: Prepare and distribute standard internal reports on order statuses and lifecycle progress.
- General Admin: Support the wider team with database updates, filing, and scanning.
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Your Performance Goals
- Achieve 98% order entry accuracy on a daily basis.
- Aim to process approximately 24 orders/90 lines per day.
- Process 85% of internal service requests within 4 hours.
What You'll Need To Succeed
Experience:
- Previous experience in order processing, sales administration, data entry, logistics admin, or strong transferable skills from a high-volume data environment.
Core Skills:
- Strong computer proficiency (Microsoft Office is essential).
Mindset:
- Highly organized, comfortable executing repetitive daily processes, and possesses a keen eye for finding and correcting data errors.
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Commitment:
- Able to work on-site in Peterborough 3 days a week (including scheduled team days and workshops).
Apply Today
If you are available to start in August 2026 and want to build your experience with an industry leader, respond to this email or call on
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business.
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