Prime Appointments Recruitment Agency
Customer Quality Engineer
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Permanent
£30,000 - £40,000 p/a
Brentwood, Essex
On-site
Customer Quality Engineer / Quality Engineer (Aerospace)
Brentwood | Salary £35,000 - £40,000 + Benefits
A global aerospace distribution business is seeking a Customer Quality Engineer / Quality Engineer to support customer quality activities, non-conformance management, and compliance with aerospace standards such as AS9100 / AS9120.
Key Responsibilities
- Act as the customer quality interface and main point of contact for quality issues
- Manage customer complaints, non-conformances, and CAPA (Corrective and Preventive Actions)
- Perform root cause analysis (RCA) and implement corrective actions
- Ensure compliance with AS9100, AS9120, ISO9001, and customer-specific requirements
- Support internal quality teams, suppliers, and cross-functional teams
- Participate in internal audits, external audits, and customer audits
- Drive continuous improvement (CI), lean, and quality improvement initiatives
- Review technical drawings, specifications, and engineering documentation
- Maintain quality documentation, reports, and traceability records
- Provide technical support to customers on quality and compliance
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Key Skills & Experience (Keywords For CV Search)
- Customer Quality Engineer / Quality Engineer / Supplier Quality Engineer
- Aerospace quality experience (preferred)
- Strong knowledge of AS9100, AS9120, ISO 9001
- Experience with non-conformance, CAPA, 8D, root cause analysis, problem solving
- Knowledge of quality tools (e.g. 5 Whys, Ishikawa / Fishbone, FMEA)
- Experience working with customer requirements and specifications
- Ability to read engineering drawings and technical data
- Experience with audits (internal, external, supplier, customer)
- Strong stakeholder management and communication skills
- Proficient in Microsoft Office (Excel, Word, Outlook)
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Benefits
- Modern, well-equipped working environment with state-of-the-art facilities
- On-site gym, excellent rest areas, free fruit, cycle to work scheme and free on-site parking
- 25 days annual leave plus bank holidays
- Flexible working (37.5 hours/week): Mon-Thu: 8am-5pm and Fri: 8am-12pm
- Enhanced pension contribution
- Supportive culture with a strong focus on quality and continuous improvement
Candidates who will require sponsorship now or in the future will not be considered for this position
Call Julia @ Prime Appointments or apply via the link
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