Greene King
Customer Relations Advisor - PART TIME
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
Join us at Greene King, the country's leading pub company and brewer, where our mission is to pour happiness into lives and become the pride of great British hospitality. We have something special, deeply rooted in our 220-year brewing and pub history, creating the business we are proudly known for today. Still today, our 39,000 strong team are the guardians of what’s wholly British, the pub experience.
Job Description
Please note that this is a PART-TIME POSITION: Wednesday - Thursday and Friday
Your role as Customer Relations Advisor
- To be able to handle a large variety of customer enquiries and complaints from first contact through to escalation, where necessary.
- Manage large amounts of customer telephone calls and web contact forms whilst maintaining thorough and accurate customer records.
- Keep sensitive customer data and financial records private and confidential, and to be aware of the data protection legislation.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you’ll bring…
- Empathetic and positive approach
- Clear, concise communication
- Great time management skills
- Competency on Excel, Word and email systems
- A flexible work approach and an ability to work well in a team and independently
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more…
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Salary for Advertising: Competitive Salary
Dept. L4/House: Guest Relations - 99034
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills