Relay Direct
Customer Relationship Manager
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Full Job Title: Customer Relationship Manager (Entry-Level)
Location: Milton Keynes (On-Site)
Schedule: Full-time, Monday to Friday
Compensation: £28,000 – £30,000 OTE
About Us
Relay Direct Ltd is a premier direct sales and marketing agency operating across the UK. We specialize in bridge-building: connecting high-profile consumer brands with their target audiences through highly interactive, face-to-face localized campaigns.
Job Overview
You will act as the face, voice, and energy of our established client portfolio. Your primary responsibility will be executing field-based consumer acquisition campaigns, managing customer relationships, and ensuring that our clients' brand guidelines are represented with flawless professionalism.
Core Responsibilities & Duties
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- Frontline Brand Representation: Actively deliver customer engagement activities as part of live, face-to-face promotional campaigns.
- Customer Acquisition: Confidently initiate conversations, establish rapid rapport, identify customer needs, and securely close sales.
- Campaign Evaluation: Participate in morning strategy sessions to review territory demographics, set daily targets, and brainstorm creative approach techniques.
What We Look For in a Candidate
The Persona
- Outgoing, empathetic, and naturally confident when speaking with members of the public.
The Drive
- Target-motivated individuals who enjoy working in a high-performance environment where effort equates to financial reward.
The Requirements
- Applicants must be at least 18 years of age, possess full permanent eligibility to work in the UK, and have a reliable daily commute to our central office. (We cannot support student or Tier 4 visas).
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What We Offer (Benefits & Perks)
- Financial Control: A stable environment paired with uncapped commission structures, giving you total command over your weekly income.
- A Dedicated Mentor: Daily access to an experienced account manager who will map out your professional development milestones.
- Vibrant Culture: Frequent team nights out, performance-based competitions, financial bonuses, and regional corporate networking events.
What Happens Next
We are moving fast! Shortlisted candidates will be contacted within 1–2 working days to arrange an initial Zoom interview.
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