Nationwide
Customer Representative - Nantwich
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Customer Representative - Nantwich
Customer Representative
About the Position
Making a meaningful difference for our customers, every day
As a Customer Representative, you will make a real impact from day one.
You’ll be a key part of the branch team, supporting customers in person, over the phone, and online. You’ll help with everyday transactions, answer queries, and guide customers towards our banking services and digital tools that make managing their money easier. No two days are the same, and you’ll be trusted to adapt your approach to meet the needs of different customers and situations.
Who We Are
While other banks continue to close branches, we’ve made our Branch Promise. It means all 696 of our branches will remain open until at least 2030, giving customers a choice in how they bank. We’re also the last branch on the high street in 148 towns, which means our Customer Representatives play a local role for customers and communities.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
We exist to do what’s right for customers, taking the time to listen, offering trusted guidance, and supporting people through everyday banking moments and life-changing decisions.
Our Mission
When you’re inspired by fairer finances, passionate about making a meaningful difference, and truly care about customers, you’re one of us. An advocate for positive change.
Location & Role Details
Where you'll be working
We’re looking for a Customer Representative to join the branch team in:
• [Nantwich, Cheshire]
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Role Type & Contact Hours
This is a permanent position, working: • Full-time (35 hours per week) • Monday to Saturday
You’ll need to be within a 45-minute commute of the branch.
Training & Start Date
Our training programme is designed to ensure your success in the role. The first three weeks are an important part of your journey, so:
• No holiday will be taken during your initial training period. (It will resume once training is completed.) • Your start date will be confirmed once an offer is made.
Salary Note
We may close this advert early if we receive a high volume of suitable applications.
From 1 July 2026, the minimum salary for this role willbe £26,500.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills