GoFibre
Customer Sales Advisor
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Customer Sales Advisor
GoFibre – Outbound Customer Sales Advisor
Position Overview
Join GoFibre as an Outbound Customer Sales Advisor in a dynamic role with £26,227.50 + uncapped commission (up to £40,000 OTE).
Benefits:
- 31 days holiday
- Discounted gym membership
- Enhanced pension plan
- Private healthcare coverage
- Employee wellbeing support & career coaching
About the Role
As a Customer Sales Advisor, you’ll excel in outbound sales, converting leads into customers—both new and existing—through confident, high-energy phone calls. Your day will involve:
- Generating lead volume with target-driven cold outreach
- Re-contracting & upgrading existing customer packages
- Overcoming objections while maintaining smooth, engaging conversations
- Exceeding sales targets daily and monthly
- Artemis, clear storytelling and appeal of GoFibre’s full-fibre solutions
- Adhering to strong ethical sales standards, always prioritising customer satisfaction
- Contributing a positive and energetic atmosphere to our sales team
Key Responsibilities
- Conduct high-frequency cold calls to identify and qualify leads
- Secure contracts by re-upping or enhancing customer packages
- Collate and update CRM systems efficiently and diligently
- Present complex options simply and compellingly with empathy and communication
- Support team objectives by fostering a collaborative, fast-paced environment
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What You’ll Bring
We’re looking for someone who:
- Is confident speaking to the public and doesn’t shy away from cold calls
- Drives performance with persistence, especially as productivity is commission-based
- Thrives under pressure with resilience; rejection is temporary, success is permanent
- Rapidly commands rapport through exceptional listening and interpersonal skills
- Stays organised with metrics, follow-ups, and meticulous record-keeping—ensuring CRM reflects real-time progress
- Embodies team spirit by maintaining energy, positivity, and a can-do attitude
Who We Are
At GoFibre, we’re game-changers in rural broadband connectivity. Our mission: to deliver high-speed fibre to homes and businesses in Scotland and northern England, ensuring they stand on a par with urban counterparts. Sustainability and community impact are at our core—we do things the right way. We’re rapidly scaling and simply can’t slow down; expansion across the poles depends on driven individuals like you.
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Our offices in Edinburgh (with exceptional city views) and Berwick Upon Tweed (littoral coastal location) are within easy reach of transport links. The work environment embraces:
- Innovation, collaboration, and constant self-improvement
- Speed and decisiveness—few days look alike
- A team that thrives on mutual success and robust support systems
What unites us? A shared belief that ** للشرف من الخدمة خدمات مثالية delimبث، مهتمين بالتوازن بين العمل والحياة ويعتنون وأع القيام** معنا. Want to join a team where you’ll grow, tackle ambiguity head-on, and make a real difference? We do.
Our Commitment to You
Diversity isn’t just words: our workforce reflects all walks of life, and we insist on it being so at all levels. We welcome applications from anyone meeting the requirements, regardless of age, disability, gender, background, religion, or sexual orientation.
Inclusion isn’t about fitting in—it’s about exploring and celebrating differences, raising industry standards together, and delivering service that everyone aspires to customarily.
Ready to take the leap? We’d love to hear from you now:
www.gofibre.co.uk - #LI-SN1
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