Travis Perkins plc
Customer Sales Assistant
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Sales Assistant – Job Description
About Travis Perkins
We are Travis Perkins, leading the building materials industry for over 200 years. Our legacy of customer trust and service excellence has grown into a nationwide network of 1,400+ branches, providing unmatched products and expertise across the UK.
What’s it like to be a Sales Assistant?
Your role will bring a passion for customer service and a hands-on approach to each day.
- Customer-focused sales: Building strong relationships in person or over the phone to ensure customers receive high-standard service and meet both their current and future needs.
- Safety-first mentality: Upholding workplace safety standards to protect everyone and maintain a positive, secure environment.
- Broad product knowledge: Leveraging our expanded product range (collected from partner businesses) to offer customers more materials, tools, and services than ever before.
- Practical roles: Processing orders, loading/unloading vehicles, and accurately recording deliveries in our Yard and Warehouse.
Responsibilities
You’ll represent Travis Perkins with integrity and enthusiasm. Key tasks include:
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- Providing best-in-class sales experiences, creating a positive impression with every customer interaction.
- Assisting in the handling, loading, and processing of heavy/bulky stock while adhering to health and safety protocols.
- Multitasking efficiently in a fast-paced environment, ensuring organisation and timely completion of tasks.
- Supporting your colleagues and customers by collaborating across team functions, from stock management to customer advice.
Requirements
To succeed, you’ll need:
- Strong physical ability: Comfortable handling heavy/bulky items within safety guidelines.
- Customer service skills: Known for positive, long-lasting interactions that leave a professional impression.
- Adaptability: Able to self-motivate, multitask, and work in unpredictable environments.
- Teamwork mindset: Skilled at stepping outside your role to support colleagues and the branch community as needed.
- Willingness to learn: No prior expertise in building materials is required—we’ll provide on-the-job training.
Benefits
At Travis Perkins, your success is our success:
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- Career development: Support to enrol on development schemes, with tools to progress and excel in your role.
- Competitive pay with bonus potential: Share in our collective success through profit-related bonuses.
- Enhanced pension scheme: Up to 10% employer contribution to match your contributions.
- 20% discounts at Toolstation, plus savings across our group-wide retail partners.
- Sociable hours: Daytime only—balancing work life with your personal time.
- ShareSave: Invest in group shares to own a stake in our collective success.
- Online shopping discounts: Savings on everyday essentials, airport parking, and more via our branded partnerships.
Our Culture
We stand together as a team, driven by collaboration and shared success:
- Knowledge-sharing: Supporting colleagues to create unrivalled customer experiences that reflect our passion for excellence.
- Inclusion: Committed to diversity, with a focus on provid[ing] support for every authentic self—you be you.
PLEASE NOTE: This vacancy may be cancelled or closed at any time without notice.
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