City & Guilds
Customer Sales Executive
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Customer Sales Executive
Customer Sales Executive – Wakefield Office (Full-Time or Part-Time/Job Share Available)
This is a exciting opportunity to join our Customer Sales Team in Wakefield, where you can grow your sales and account management skills—with the potential to progress into a senior role or explore other business functions.
About the Role
We are looking for proactive, self-motivated individuals to join our Direct Sales Team, covering new business sales and account management.
- Key responsibilities include:
- Leading reactive and proactive sales campaigns aligned with strategic goals.
- Managing customer pipelines—either through new business development or caseload retention.
- Handling inbound/outbound sales calls (via phone/Teams) and email-based interactions.
- Supporting warm leads from the sales inbox and collaborating across teams to deliver tailored expertise.
- Analysing sales trends and insights to drive data-driven business decisions and continuous improvement.
Location & Work Pattern:
- Based in Wakefield (WF1), with full-time (35 hours/week) flexible working hours (8am–6pm).
- Open to part-time or job share applications—ideal for those with local commuting access.
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Key Responsibilities
- Contribute to new business sales campaigns and existing customer growth strategies.
- Meet individual sales targets, deadlines, and KPIs with a customer-focused approach.
- Deliver consistent outbound sales outreach (cold/warm leads) and maintain high retention rates.
- Collaborate with internal teams to enhance sales strategies and customer service.
- Continuous performance improvement through trend analysis and stakeholder input.
About You
We’re seeking:
- Confident, target-driven professionals with proven sales experience (recruitment or call centre valuable).
- Resilience, drive, and enthusiasm for handling cold/warm outreach and account management.
- Strong analytical skills to review performance data and adjust strategies accordingly.
- Team players who thrive on continuous challenges and incremental growth.
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Essential:
- Evidence of sea-sawing cold/warm leads into sales pipeline.
- Friendly, customer-service orientated mindset with a passion for hitting targets.
- Ability to work proactively between 8am–6pm, in Wakefield.
What We Offer
- Career development:
- Structured on-the-job training with mentorship.
- Progression opportunities to senior sales or cross-departmental roles.
- Sales incentive plan after successful probation.
- Competitive salary package with:
- Private healthcare, life assurance, income protection, and dental insurance.
- 25+ paid holidays (excluding bank holidays/Xmas shutdown + flexible buy/sell arrangement).
- Work-life balance practices:
- Flexible working hours (full-time, part-time, or job share options).
- Free parking at Wakefield office.
- Volunteering opportunities and pension options.
Note: Application shortlisted on an ongoing basis. Apply early to secure the role!
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