Mole Valley Farmers
Customer Service & Administrative Assistant

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Customer Service & Administrative Assistant
We’re looking for a detail-oriented and customer-focused Stock Administrator to join our team. This is a key role in supporting the store through accurate stock control and administration. If you enjoy working with data, have strong organisational skills, and thrive in a fast-paced environment, we’d love to hear from you.
About The Role
Contract: Permanent
Hours: Part-time
Hours of Work: 30 hours, working 5 days out of 7 days
As a Stock Administrator, you’ll ensure stock integrity, assist with financial processes, and provide excellent customer service when required. You’ll play an important part in keeping operations running smoothly and ensuring customers have access to the products they need. Every aspect of your role will reflect our values: Customer First, Honest, Committed, Knowledgeable, Courageous, and Innovative.
Key Responsibilities Include
Maintaining accurate stock records and ensuring stock file integrity
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Processing goods received paperwork and resolving invoice queries
Managing goods out paperwork, including transfers and courier arrangements
Administering goods returns and tracking supplier credit claims
Supporting stock take schedules and completing daily stock routines
Preparing and coordinating daily reports for management review
Assisting with financial tasks such as cashing up and banking routines
Providing support on the cash desk when required and resolving queries promptly
About You
Previous experience in both retail and administration is essential
Willingness to learn and contribute to a fast-paced, accuracy-focused environment
Good communication and interpersonal skills
Strong attention to detail and ability to follow processes accurately
Good IT skills and confidence using systems
Ability to work under pressure and manage multiple tasks
Awareness of Data Protection/GDPR and Health & Safety standards


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Friendly, enthusiastic, and approachable attitude
Self-motivated and able to use initiative
Flexible and adaptable to meet the needs of the business
You’ll be proactive, approachable, and solution-focused, with a commitment to delivering outstanding service and supporting store success
What We Offer
Scottish Widows contributory pension – company will match up to 5%
️ Up to 25% colleague discount in store
Free parking on site
33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
Excellent training and development opportunities
Plenty of career progression opportunities
Life Assurance
️ Employee Assistance Programme with Retail Trust
Comprehensive colleague benefits
Enhanced Family Leave Policies
We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.
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