Fabric Recruitment
Customer Service Advisor
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Customer Service Advisor
Customer Service Coordinator
Location: Loughborough Type: Temporary (Potential to go permanent) Salary: £27,000 - £29,000 per annum, DOE
We are currently seeking a motivated and dynamic individual to fill the role of Customer Service Coordinator on a temporary basis with the potential for transition to a permanent position. This is a vital role where you will play a key part in driving customer satisfaction through handling orders, processing order details, and providing proactive team support.
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Description of the Role
- Processing orders accurately and efficiently, ensuring timely delivery
- Managing customer accounts and fostering strong relationships
- Utilising geographic knowledge to coordinate efficient load planning
- Performing ad hoc administrative tasks to support the wider team
About You
Key Requirements
- Proven experience in customer service
- Strong communication and interpersonal skills, with a customer-focused approach
- Ability to work autonomously and take initiative to solve problems
- A proactive attitude and willingness to exceed customer expectations
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Desired Attributes
✔ Thrives in a fast-paced, collaborative environment ✔ Passionate about delivering exemplary customer service
If this sounds like you and you're immediately available, we encourage you to apply!
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