Zest Plan
Customer Service Advisor
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Join our team as a Customer Service Advisor at Zest!
Are you ready to embark on a career that rewards your communication skills, multitasking abilities, and passion for providing outstanding customer service? Zest is eagerly looking for a Customer Service Advisor to join our dedicated team.
Why join Zest?
- 💰 Competitive salary of £26,500, plus bonus
- ✈️ 22 days holiday (rising to 27 with tenure) + bank holidays off!
- 🕒 Full-time 37.5 hours per week (rotational Saturday shifts)
- 💵 Wages paid weekly, so every Friday is payday!
- 🏖️ Modern offices in Bournemouth, spend your breaks at the beach!
- 🍕 Onsite chef and subsidised meals
- 🙌 Regular social events to connect with your peers
- 🎮 Onsite pool table and Nintendo Switch for downtime
- 📚 Comprehensive training and coaching
- 👩💼 Health cash plan, virtual GP, counselling and wellbeing support
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As our new Customer Service Advisor, you will receive full training and support to engage with our customers, through inbound and outbound calls, to provide solutions and support for appliance repair and care.
What we’re looking for:
- Proven experience in a customer service environment.
- Exceptional communication skills, both verbal and written.
- Strong problem-solving skills, with the ability to think on your feet.
- An empathetic approach to handling customer needs and concerns.
- A positive attitude and the ability to adapt to changing circumstances.
- Commitment to teamwork and contributing to a collaborative environment.
- A desire to learn, grow, and take on new challenges.
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Ready to jump-start your career with Zest? Apply now!
Job role: Full time, Office Based
All applications will receive a response within 7 days.
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