Kent Housing Group
Customer Service Advisor
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Employer: Moat
Close date: Sunday 26/07/2026
About the Role
As a Customer Service Advisor, you’ll be the first point of contact for our customers, contractors, and suppliers. Whether it’s by phone, email, or webchat, you’ll be helping people with a wide range of housing-related queries – no two days are the same!
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- You’ll work as part of a collaborative, supportive team that handles both inbound calls and administrative tasks.
- We’re one team, working together to deliver a seamless service to our customers – including those who may be vulnerable or in urgent need.
To set you up for success, your training will take place in our Dartford office, on a full-time basis. This ensures you’re fully supported as you build your knowledge of our systems, services, and customer care approach. We will require you to be available from 7 to 25 September 2026 for this.
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