Finesse Accident Repair Centres
Customer Service Advisor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
At Finesse Accident Repair Centres, we believe the customer experience is just as important as the repair itself.
We're looking for an experienced Customer Service Advisor to join our manufacturer approved accident repair centre in Dorking.
This is an opportunity to become part of a team that's committed to delivering outstanding service, building lasting customer relationships and setting the standard for quality within the accident repair industry.
As the first point of contact for many of our customers, you'll play a vital role in guiding them through what can often be a stressful experience. Your ability to communicate clearly, stay organised and genuinely care about the people you're helping will make all the difference.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What we're looking for
We're looking for someone who has:
- Previous experience in a customer service or customer-facing role.
- Excellent communication and interpersonal skills.
- Strong organisational skills and attention to detail.
- A positive, proactive attitude and the ability to work in a fast-paced environment.
- Confidence using computer systems and managing multiple priorities.
Experience within the accident repair, bodyshop or wider automotive industry would be a significant advantage, but it isn't essential. If you've built a career delivering exceptional customer service and are keen to learn, we'd still love to hear from you.
Why join Finesse?
At Finesse, we don't just invest in the latest repair technology, we invest in our people.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
When you join our team, you'll become part of a business that values professionalism, teamwork and continuous development. We believe every member of the team plays an important role in delivering the level of service our customers deserve.
In return, you'll enjoy:
- A supportive and friendly working environment.
- Ongoing training and opportunities for career development.
- The chance to work with one of the South East's leading manufacturer-approved accident repair groups.
- A role where your contribution genuinely makes a difference to customers every day.
If you're looking for your next challenge and want to be part of a team that takes pride in doing things the right way, we'd love to hear from you.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location