Proactive Recruitment Ltd
Customer Service Advisor
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Pay: £13.45 per hour
Job Description
Our client based in Coatbridge are looking for 2 Customer Service Advisor/Administrator*, to join their team. This will be on a temporary on going basis to start with, however could go permanent for the right candidates.
Duties
- Respond promptly and professionally to customer enquiries via phone, email, and live chat channels.
- Provide accurate information regarding our products and services, ensuring customers are well-informed.
- Analyse customer feedback and data to identify trends and recommend improvements in service delivery.
- Assist customers with account management, including troubleshooting issues and processing transactions.
- Collaborate with internal teams such as sales and technical support to resolve complex queries effectively.
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This position offers an engaging environment where your skills will directly impact customer satisfaction while providing opportunities for professional growth within the organisation.
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Hours – Monday to Friday – 08:30 to 17:00 (Can be negotiated).
Pay – £13.45 p/h – weeklu pay!
We are looking to start people on Monday the 3rd of July. If you are interested, we will be hosting interviews immediately. Please call the office on 01698 307400 and ask for Jade.
Benefits
- Free parking
Work Location: In person
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