This is Alexander Faraday Recruitment
Customer Service Advisor
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Dealership Customer Service Advisor
Are you looking for a varied customer facing / customer service role? Do you have a passion for customer service? Are you looking for a company that will train and support you? If so, then it would be worth you reading on……
Our client is an international manufacturer with a large car service and showroom. This is a well-respected / well established and well-known car retailer. They have a rare opportunity to join their car servicing team as a Customer Service Advisor
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Role of the Customer Advisor / Service Advisor
- Ensure that customer receives a first-class experience of customer service
- Processing customer enquiries
- Deal with customer queries in a timely manner
- Liaise with customers via phone, email, and in person
- Booking vehicles in for service and other works
- Other duties needed to support the function of the service division
Previous Experience / Skills
- Industry knowledge - Dealership or similar
- A strong communicator via phone, email, and in person
- Some customer service experience
- Proficient IT skills
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Our client offers a varied role with progression and training. They also offer a great benefits package including bonus potential of £5,000 plus a highly subsidised car scheme
Please note this is a site based role!
Due to the high number of applicants, only shortlisted candidates will be contacted. If you have not heard from us in 48 hours, you have not been selected on this occasion.
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