Pertemps Managed Solutions
Customer Service Advisor
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Customer Service Advisor
Birmingham City Centre | £13.00 per hour | 12-Month Temporary Contract
Are you passionate about delivering exceptional customer service? Do you bring a positive attitude, strong communication skills, and a professional approach to your work?
We're recruiting Customer Service Advisors to join one of the world's most respected financial services brands. This is a fantastic opportunity for customer-focused individuals looking to build their experience within a professional, fast-paced environment.
What you'll be doing:
As a Customer Service Advisor, you'll be the first point of contact for customers, helping with account enquiries, providing support, resolving issues, and delivering an outstanding customer experience on every interaction.
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- You'll be expected to build rapport with customers, take ownership of enquiries, and ensure every conversation is handled professionally and efficiently.
Role Details
- Pay: £13.00 per hour, plus holiday pay.
- Location: Birmingham City Centre
- Contract: 12-month temporary contract
- Full-time position, Monday to Friday with a rotating shift pattern between 8:00am and 10:00pm, scheduled in advance to support a busy customer operation.
- Full flexibility is essential, as you'll be required to work a variety of early and late shifts across the operating hours.
What you'll bring:
- Have excellent verbal and written communication skills
- Have previous customer service experience (retail, hospitality, contact centre, banking or similar)
- Are professional, reliable and punctual
- Take pride in delivering great customer service
- Have a strong work ethic and positive attitude
- Can remain calm, organised and solutions-focused
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Interview Process:
Successful candidates will ideally be available to attend in-person interviews on 27th July and 6th August. We encourage applicants to keep these dates free where possible.
We're looking for enthusiastic, customer-focused individuals who are professional, reliable and take pride in delivering excellent service. If you have strong communication skills, a positive attitude and experience in a customer-facing role, we'd love to hear from you.
Apply today and take the next step in your customer service career with a world-renowned organisation.
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