Breedon Group plc
Customer Service Agent
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Department: Customer Service and Distribution
Location: Durham Gate Office, County Durham
Description
As a Customer Service Agent based at Durham Gate, Spennymoor, you enjoy working in a fast-paced environment alongside a close-knit group of colleagues.
You will demonstrate confidence in handling challenges, making prompt and informed decisions while maintaining a consistently positive and professional approach. Your role will involve liaising with clients and collaborating with our sales, operations, and transport colleagues coordinating product deliveries, ensuring each day brings a varied and dynamic workload.
Key Responsibilities
As our next Customer Service Agent, you’ll be the first point of contact for all sales and distribution queries and be responsible for the skillful and efficient delivery of products from our Quarries, asphalt, and concrete plants across the Region, whilst placing the highest importance on our sustained standards of excellence.
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Interested in…?
- Joining the UK’s largest independent construction materials group
- Security and stability of a market-leading PLC
- Standout employee support to develop your skills both personally & professionally
- Competitive benefits associated with being an employer of choice
Skills, Knowledge & Expertise
- Knowledge of the Construction & Transport industries (not essential)
- Experience in transport planning and can demonstrate knowledge of road haulage
- A hard-working approach with a can-do attitude
- Ability to manage competing deadlines & anticipate problems and potential solutions
- Effective communication & exceptional customer service skills
- Excellent attention to detail & good computer skills
Job Benefits
- A tailored, competitive salary
- Company Pension Scheme
- 25 days annual leave, plus bank holidays on top
- Share Saver Scheme participation
- Company Life Assurance Scheme
- Access to our Employee Assistance Programme for health and wellbeing support
- Discounts on a wide range of products through our employee benefits platform
- Broad learning opportunities and career progression pathways.
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Diversity Statement
At Breedon Group, we are committed to fostering an inclusive workplace where diversity is valued. We believe in equality of opportunity for all and encourage applications from a diverse range of candidates.
Join Us
If you're looking for a role that challenges you, offers progression, and contributes to building better futures, we'd love to hear from you. This position is an opportunity to grow your career within a supportive and dynamic environment at Breedon Group.
Application Process
Ready to make a meaningful difference? Apply now by submitting your CV and cover letter. We look forward to considering your application and potentially welcoming you to our team.
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