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Specsavers

Customer Service Apprentice

Norwich
£8.00/hr
Posted 3 days ago
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Customer Service Apprentice

Customer Service Apprentice – Retail & Optics 🚀

So, you’re a proactive people person, passionate about retail and offering the best customer service? Sounds like you’d be an ideal fit for this exciting opportunity.

If a career in (optics) has always interested you, then this Customer Service Apprentice role could be just the right stepping stone!

The Opportunity

We’re actively seeking enthusiastic individuals who thrive on delivering exceptional customer service and are eager to explore a career in retail or management. This 13-month Apprenticeship gives you the chance to:

  • Earn while you learn in a paid full-time role
  • Build essential skills and confidence with hands-on training
  • Work within a supportive, experienced team that will guide you every step

About Our Team

At our store, we have an incredible team of dedicated professionals ready to welcome you—your potential, your growth, and your ideas are at the heart of everything we do.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.


What’s On Offer?

You won’t just be joining a team; you’ll get:

  • Salary: £8 per hour
  • Working Hours: 40 hours, including weekend shifts
  • Holiday Entitlement: 28 days per year

Plus:

  • Comprehensive training and development opportunities
  • A fantastic culture that empowers growth and fosters long-term success
  • A friendly atmosphere where you’ll thrive

What We’re Looking For

We’re excited to welcome someone who fulfils these key requirements:

✅ A passionate commitment to delivering outstanding customer service, determined to make every customer’s experience smooth and joyful

✅ Strong teamwork skills and the ability to drive collaboration

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✅ Proactive initiative – someone who takes ownership and keeps pushing forward

✅ Confidence in navigating and mastering IT systems

✅ Excellent communication and listening skills to connect effectively with customers and colleagues

✅ A willingness to step out of your comfort zone and embrace new challenges

✅ An open mind for receiving feedback and a drive to excel with guidance – because we believe in your potential, and so should you!

✅ Currently not enrolled in any other government-funded course


Find Out More

To discover everything about the Specsavers Apprenticeship Programme, visit our careers page.


Apply Now? This role will close once it’s filled, so act fast—[Apply Today!]

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Skills

Customer Service
Teamwork
Initiative
IT Skills
Communication
Listening
Openness to Feedback

Location

Norwich, England, United Kingdom

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