Jobster
Customer Service Apprentice - Studentjob.co.uk
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Vacancy
Customer Service Apprentice
Location: ReFood, Doncaster
Business: The ReFood AD plants operate as integrated recycling units, processing a variety of food wastes to produce biogas, renewable electricity, heat, and ReGrow (a nutrient-rich fertiliser for local farms). The plants also recycle the food waste packaging providing an environmentally sustainable solution for all waste producers looking for a safe method of diverting food waste from landfill.
The Position
Applications are invited for an Apprentice in our Customer Service based at our ReFood, Doncaster site. This is a full-time, permanent position working 40 hours per week.
As an Apprentice in Customer Service, your duties and responsibilities will be varied in support of the existing team and will include developing skills and knowledge in the following areas:
- Provide excellent customer service by responding to enquiries via telephone, email, and post.
- Support the Customer Service, Commercial, and Logistics teams with a range of administrative tasks.
- Assist with maintaining accurate customer records and updating customer databases.
- Support the management of customer accounts while developing an understanding of customer account administration.
- Support the processing and reconciliation of CA1 documentation.
- Assist with producing customer reports, KPI reports, and other business information.
- Help maintain marketing materials and website content as required.
- Complete supplier compliance questionnaires with guidance from the team and assist with ongoing compliance administration.
- Assist with responding to customer enquiries, complaints, and service issues under supervision.
- Build positive working relationships with customers, colleagues, and other departments.
- Provide administrative support to the sales team and assist with sales-related activities.
- Ensure all administrative tasks are completed accurately and in a timely manner.
- Undertake training and development activities to build knowledge, skills, and experience within the role.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
You will be required to undertake additional company training in other disciplines to further develop and complement a full skill set needed for the role.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
We will support you as part of a structured Apprenticeship programme where you will attain a Level 3 Business Administration qualification on a day release basis.
The Person
- Minimum of 5 GCSEs at grade 4/C or above, including English and Maths (or equivalent).
- Good IT skills, including Microsoft Word and Excel.
- Good written and oral presentation skills.
- Positive attitude and willingness to embrace new challenges.
Salary: Apprentice rates depending on age
Please note that only shortlisted applicants will be contacted due to the high volume of CV's being received.
#Jobster
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills