SPAR Ireland
Customer Service Assistant (12-Week Fixed-Term Contract) - SPAR Keynsham
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Customer Service Assistant (12-Week Fixed-Term Contract) - SPAR Keynsham
Customer Service Assistant Role – Keynsham (SPAR Retail)
About Appleby Westward
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England.
Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues. We service both our independent retail network and company-owned SPAR stores, spanning communities from Chichester to Land’s End, as well as Bristol and Salisbury.
Our SPAR retail stores offer:
- Convenience goods
- Groceries and chilled foods
- Food-to-go options
- Essential local services (Post Office, lottery, online collection/delivery)
We take pride in supporting our communities, providing high-quality service, and actively fundraising for local charities, particularly our main partner Marie Curie.
About Keynsham
Nestled between Bristol and Bath, Keynsham is a charming town rich in Roman history and surrounded by breathtaking landscapes like Chew Valley. Known for its lively high street—heavily featuring independent shops, cafés, and pubs—as well as Memorial Park, an ideal spot for events and picnics.
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The Role: Customer Service Assistant
"This is not just a job in a shop—it’s a retail career with endless training, apprenticeship, and growth opportunities!"
Key Responsibilities
- Warm Welcomes: Always deliver excellent customer service with professionalism and genuine pride in serving the local community.
- Store Standards: Help maintain smooth daily operations, ensuring high cleanliness and efficiency.
- Product Expertise & Customer Delight:
- Use product knowledge to assist customers effectively.
- Stay updated on promotions and create eye-catching store displays.
- Accuracy & Security: Process sales transactions precisely, including cash-up duties, and safeguard company funds.
- Stock Management: Collaborate with your team to handle receiving, replenishing, and stock displays.
- Cleanliness: Contribute to keeping the store spotless and welcoming.
- Compliance & Safety:
- Follow food quality, labelling, and allergen regulations.
- Adhere to Age-Related Sales compliance (e.g., Think 25).
- Uphold strict Health & Safety protocols for colleagues and customers.
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What We Offer
✅ 10% Discount on all in-store purchases – shop where you work! ✅ 5.6 weeks’ annual leave (pro-rata) for true work-life balance. ✅ Employee Assistance Programme, including Grocery Aid for support during challenging times. ✅ Company Pension Scheme available after just 3 months. ✅ Career Progression: From apprenticeships to Store Manager roles—we invest in your development!
About Our Team
We’re looking to expand our team with individuals who:
- Have a strong passion for customer service.
- Embrace community engagement and collaboration.
- Demonstrated skills in efficient, attentive, and safe operations.
Ready to begin a fulfilling career with us? Apply now and join our team in crafting a welcoming, efficient, and safe shopping experience for our respected Keynsham community!
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