Wickes
Customer Service Assistant
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Customer Service Assistant
Customer-Facing Store Role
Whatever your role in and around the store, everything you do will be focused on delivering an exceptional customer experience. Think:
- Hassle-free parking
- Trolleys in easy reach
- Help always at hand
- Stock clearly organised
- Deliveries out on time
- Payment processed with a smile
You’ll not only create a welcoming environment but will also receive ongoing training, support, and development opportunities—helping you grow both personally and professionally.
This is a 28-hour role across 4 days, with flexibility considered desirable.
Store Opening Hours
- Monday-Friday: 07:00 AM – 08:00 PM
- Saturday: 08:00 AM – 07:00 PM
- Sunday: 10:00 AM – 04:00 PM
About You
Every day, you’ll interact with customers and assist them in ensuring they receive a high-quality service. We are looking for someone with experience in a customer-facing role, ideally within a similar retail environment.
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Please ensure your application includes:
- An up-to-date CV (applications without one will not be considered).
- Any reasonable adjustment requests.
What Can We Offer You?
We believe in investing in our colleagues—supporting their growth and rewarding their contributions while prioritising their wellbeing.
Competitive Salary:
- £12.71 per hour (applicants aged 21+)
- £12.00 per hour (applicants aged 18–20)
- £8.82 per hour (applicants under 18)
Additional Benefits:
- Up to £300/month in gain share bonus
- Up to 35 days’ annual leave (including 8 bank holidays)
- Up to 10% employer pension contribution
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You’ll also gain access to a wide range of financial and wellbeing benefits:
- 20% colleague discount
- Save-as-you-earn scheme
- Cashback health plan
- Cycle-to-work scheme
- Life assurance
- Peppy Workplace Wellbeing Portal
- Aviva Digital GP access
- Financial education and loan services
- Exclusive discount platform (savings and cashback at major retailers)
- Gym membership discounts
Commitment to Inclusion & Diversity
We strive to create an inclusive workplace where everyone’s wellbeing matters. As a Disability Confident Employer, we actively support diversity and ensure our recruitment process is accessible to all.
If you require any adjustments, please let us know how we can assist you.
Apply Now!
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