ESS – Defence, Energy and Government Services
Customer Service Assistant
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Customer Service Assistant
Are you a team player with a passion for food and people? Do you thrive in a fast-paced environment? We’re looking for someone like you to deliver exceptional customer experience for Defence—full-time (35 hours per week), contracted to 0.2 weeks per year.
About the Role
As a Customer Service Assistant on our defence, government and energy teams, you’ll join a passionate, friendly team and take pride in delivering outstanding service. This is more than a job—it’s an opportunity to progress within a company that invests in its people, celebrates individuality, and rewards those who make a real difference.
Key Responsibilities
- Preparing delicious, high-quality food that exceeds customer expectations
- Creating attractive food and counter displays to enhance presentation
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register efficiently
- Adhering to Food Handling & Hygiene standards
- Complying with all Health & Safety regulations
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Ideal Candidate
You’ll shine if you have:
- An enthusiastic and proactive attitude
- Passion for delivering excellent customer service
- A strong team-player mindset
- A drive to succeed and grow in your role
- Ability to thrive under pressure
- Outstanding timekeeping and reliability
- A safety-first mentality
- Prior experience in catering or catering-related roles (not essential)
Why Join Us?
As part of Compass Group UK&I’s Energy, Secure Services (ESS) division, we operate across:
- 250+ military establishments
- High-profile police and secure environments
- Government sites
- Onshore and offshore energy facilities (platforms, drilling rigs, floatels, and offices)
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We believe that a friendly face makes all the difference—so if you’re passionate about delivering exceptional service, we’d love to hear from you.
Job Reference: com/1006/95933001/52322728/R/BU
Our Commitment to You
At Compass Group UK&I, we foster an inclusive environment where everyone can be themselves. We’re committed to equality of opportunity, diversity, and respect—because together, we’re stronger. Our people are encouraged to embrace their individuality, advance in their careers, and thrive in a supportive culture.
Join our team and help us make a meaningful impact every day.
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