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B&M Retail

Customer Service Assistant

Newport
Posted about 7 hours ago
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Love retail? Get a buzz off delivering great customer service? Want to be part of a busy team where no two days are ever the same?

Join B&M as a Customer Service Assistant at our store in East Retail Park, Newport and help create a brilliant shopping experience for our customers.

This is a hands-on role at the heart of our store, where you'll play a key part in keeping the shelves full, the store looking great, and customers leaving with a smile. Whether you're helping customers on the shop floor, replenishing stock, or supporting at the checkouts, you'll be part of a team that keeps things running smoothly in a fast-paced retail environment.

This is a part-time role offering 16 hours per week, with shift patterns between the hours of 9am and 7pm.

What You'll Be Doing

  • Delivering friendly, helpful service to customers across the store
  • Replenishing stock and maintaining high standards of availability
  • Keeping the store clean, safe, and well presented
  • Working on checkouts and handling transactions accurately
  • Supporting colleagues to ensure the store runs efficiently

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

What You'll Bring

  • A positive, can-do attitude and willingness to get stuck in
  • A passion for delivering great customer service
  • Strong teamwork skills and a proactive approach
  • Energy and enthusiasm for working in a fast-paced environment
  • Reliability and a commitment to getting the job done

Previous retail or customer service experience is helpful but not essential. We're big on attitude, personality, and a willingness to learn!

Why B&M?

There's never been a better time to join. With over 780 stores (and growing), we offer real opportunities to build your career and progress quickly. In fact, many of our managers started their journey with us on the shop floor. You'll be part of a business that values hard work, teamwork, and getting things done.

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We offer you a range of great benefits including discount in our stores, a colleague portal offering discounts for numerous retailers, hospitality & much more! Check out our full benefits here - https://careers.bmstores.co.uk/our-bm-benefits/

If you love working with people and want to be part of a team that keeps our stores moving, apply now and bring your energy to B&M!

B&M are an equal opportunities employer. We are committed to creating an inclusive and diverse environment for all colleagues.

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Skills

Customer Service
Stock Replenishment
Cash Handling
Teamwork
Retail Operations
Communication
Time Management
Attention To Detail

Location

Newport, Wales, United Kingdom

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